Reviews
Lease PickUp
The smooth process while I was picking up the car. The overview from Raphael was great. The entire process was also quick which is important.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ronald, thank you for your kind words and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
great service
my salesman was great and finance manager is very kind he is good explan to me . next time i will do there
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great!
Everyone is friendly and they are experts of customers needs and expectations. Good at time management and was able to complete purchase quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sean, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
First class!
Lexus of Englewood provided me with the most pleasant car buying experience from a truly first class group of people! Knowledgeable, efficient, caring, and compassionate!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind review. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Pleasant experience
Attentive customer service. Good choice of car inventory to select from. Car was nicely prepared when I came to pick it up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great Service
I liked the great customer service and the large car supply. The helpfulness and honesty of the salesman and finance manager.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate the kind words, Natasha. We look forward to seeing you again in the future! All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great dealership.
I've been a Lexus customer for 14 years. They always treated me good. I already bought a Lexus for my father few months ago from the same dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Excellent customer service at Lexus of Englewood
From the top management all the way down to the finance department, everyone was extremely professional and knowledgeable. Juan Ortiz was our sales associate and was extremely patient while we made our decision to purchase a vehicle. He is extremely proficient in his profession and goes about his business in a way that is "un-salesman like" which being in sales myself is a breath of fresh air. Mark my words when I say "This guy will go far in life!!!!" Thank you again Juan for making us feel like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write about your experience. It's great to know our staff was extremely professional and knowledgeable during your visit. Please feel free to call or stop by if there is anything else we can do to help you. All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Excellent Service, Personalized Attention
Customer representative takes ownership of my service needs and get them solved in a professional and timely manner, keeping me informed through all stages of the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andraly, thank you for reviewing your service experience! We aim to provide time-efficient and professional service for our guests and I am proud that this was received during your time spent with us. All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
EXCELLENT SERVICE !!!
NICE PEOPLE, GREAT CUSTOMER SERVICE !!. BEST PRICE IN STATE !!. I AM VERY HAPPY TO GET MY LEXUS FROM THIS DEALER !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Ho, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com