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DARCARS Lexus of Englewood

(3,170 reviews)
Visit DARCARS Lexus of Englewood
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 735-1792 (201) 735-1792
Used (201) 735-1816 (201) 735-1816
Service (201) 735-1829 (201) 735-1829

Reviews

(3,170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus of Englewood from DealerRater.

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Best customer service from Jesus Peralta

I leased every luxury car that is on the market Jesus Peralta is the best sales consultant that I dealt with. He helped us very much and met all our expectations. If somebody wants to have a great deal you should deal only with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this remarkable feedback. I appreciate your comments and happy to hear that Jesus was able to meet your needs. At Lexus of Englewood, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Great experience! Second to none!

Quick, courteous and professional. Great all around! This is my second car and Lexus of Englewood exceeded my expectations. Thank you for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Louis. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Great Service, clean facilities

Bobby from Sales was nice, courteous and very pleasant to work with. Overall everything was excellent except for the fact that the sales presentation should have included more details on the lease. Didn't become aware of the extra mileage rate and options for different miles per year and corresponding lease costs until after seeing Sam from Finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle Virendra, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. I will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Great lease experience

Stephen Ham was an awesome sales person, very personal and caring. This is our third Lexus that we leased directly from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dina, thank you so much for the great review of your experience at our dealership and especially with Stephen. All of the employees appreciate your loyalty to Lexus of Englewood. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Stephen or myself. All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Renewing the lease

This is my 5th year with this dealership and i have nothing but a great respect for professionalism, competitive pricing and excellend service. Both Nenad and Jeff with whom i always deal were simply outstanding. The entire process has been smooth and fun at the same time. Recommend anyone interested in Lexus to use this dealership and specifically ask for Nenad!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Parviz, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team was able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Excellent service

Excellent service, this our 6th new Lexus. We buy for our personal use and for our business. A highly recommended dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and recommendation. It's fantastic to know that our staff provided you with excellent service during your purchase. We look forward to working with you or anyone you might send our way in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Great selection and service

Everyone who helped me Knew what they were talking about and took the time to explain everything. This is my second car from Lexus of Englewood and it will not be my last!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Glen, thank you and congratulations on your purchase! I am so very pleased that our staff was able to provide you with the pressure-free and knowledgeable service. We are sincerely grateful for your loyalty and we look forward to assisting you again down the road! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Great deal, great service, fast buying process

I like your salesman who is Chris Lee. He is the best salesman so happy to getting a car thru him. We will definitely recommand him to whoever need a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jung, we appreciate you taking the time to leave us a great review! I am pleased to hear Chris did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Lexus of Englewood

Dominick D'Martino made everything as easy for me as possible. He goes the exra mile and was definitely one of the reasons I decided to get another Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

At Lexus of Englewood, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am extremely happy to hear that Dominick was able to satisfy that. Thank you for your great review! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Great experience

Lexus of Englewood did everything they could to meet my price. They were efficient with time and very pleasant to work with. I walked away with a beautiful Lexus NX 200t within the price range I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com