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Performance Buick GMC

(1,521 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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This was my first service at this dealership.

This was my first service at this dealership. An appointment was made at my convenience, I was told how long the service appointment would take (about 90 minutes), and my car was ready on time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Got there for my appointment and my service advisor was

Got there for my appointment and my service advisor was great. answered all of my questions and helped with an issue I was having

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with Al and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Michael Thorn is provided exceptional customer service.

Michael Thorn is provided exceptional customer service. oil change and new tire mount completed in 45 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Charlie, for the great review. It is our pleasure to hear about your positive experience with Michael and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Great, friendly and efficient service. Appreciated having...

Great, friendly and efficient service. Appreciated having my car washed after my service and having a lovely area to wait in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

This service center is the best I have ever been to! The...

This service center is the best I have ever been to! The people that work in the service center could not be nicer they are amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Ricardo is the man. He was extremely professional,...

Ricardo is the man. He was extremely professional, listened and helped find the best vehicle for my family and I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Ricardo. We appreciate your business and hope to see you again in the future. Until then, drive safely!

My wife and I came in to purchase a preowned vehicle and...

My wife and I came in to purchase a preowned vehicle and weren’t exactly sure what we wanted. Lucky Alex was right there to help! He steered us right to a brand new 2022 GMC Sierra. It is one of the best purchases we’ve made in a long time and we couldn’t have done it without Alex! Thank you Alex !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Ken, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Alex. We appreciate your business and wish you many safe miles in your new Sierra!

I find the service personnel at this dealership to be...

I find the service personnel at this dealership to be unprofessional. They were unable to determine the cause of my battery draining and leaving me unable to start my car. I have a 2018 Acadia and I am on my 3rd battery.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Great, friendly and efficient service. Appreciated having...

Great, friendly and efficient service. Appreciated having my car washed after my service and having a lovely area to wait in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

It was only an oil change. I was in and out in no time....

It was only an oil change. I was in and out in no time. Rep. was very friendly. I will bring my other Buick in on 2/9.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Tom, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!