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Performance Buick GMC

(1,520 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Service was awesome and it really felt like home.

Service was awesome and it really felt like home. I felt that I was being taken Care of like it was their car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Just took way too long for an oil change - 2 hours!

Just took way too long for an oil change - 2 hours! Besides the wait, the staff and employees were all lovely! Great facility!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us about your experience. We appreciate your business and apologize for the inconvenience you experienced. Thank you for your patience. This is not a typical wait time and we hope for the chance to serve you again. Until then, drive safely!

My salesman was a pleasure to deal with, I was able to

My salesman was a pleasure to deal with, I was able to work with me. Thank you very much I highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Performance Buick GMC is committed to satisfying your

Performance Buick GMC is committed to satisfying your needs. From the moment I walked in the door I felt very comfortable. There isn’t any pressure from the salesman. They help you, and answer any questions you have. Alex, Lars, and Chris, thank you so much for a pleasant experience. I’m so happy with my new Terrain! Steve A

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Terrain! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex, Lars and Chris. We appreciate your business and wish you many safe miles in your new vehicle!

Mike/ Robert and team were fantastic.

Mike/ Robert and team were fantastic. The team scheduled my service ASAP, helped me with my transport to and from the service shop and addressed my issue within the day. Fantastic service and staff!! Would not hesitate to use again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and Robert and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

This was my first service at this dealership.

This was my first service at this dealership. An appointment was made at my convenience, I was told how long the service appointment would take (about 90 minutes), and my car was ready on time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Got there for my appointment and my service advisor was

Got there for my appointment and my service advisor was great. answered all of my questions and helped with an issue I was having

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with Al and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Michael Thorn is provided exceptional customer service.

Michael Thorn is provided exceptional customer service. oil change and new tire mount completed in 45 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Charlie, for the great review. It is our pleasure to hear about your positive experience with Michael and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Great, friendly and efficient service. Appreciated having...

Great, friendly and efficient service. Appreciated having my car washed after my service and having a lovely area to wait in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

This service center is the best I have ever been to! The...

This service center is the best I have ever been to! The people that work in the service center could not be nicer they are amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!