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Performance Buick GMC

(1,517 reviews)
Visit Performance Buick GMC
Sales hours: 9:30am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,517 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Great and efficient services. Waiting area was clean and...

Great and efficient services. Waiting area was clean and quiet. Job was done in one and a half hour as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

They were very accommodating when it came to the...

They were very accommodating when it came to the communication about ordering the parts for the recall. Once the parts were in, they worked with us to schedule a date that worked for all of us, and the morning after the nighttime drop-off, they called to verify everything that was going to be done. They also offered a discount for a front-end alignment since they were doing the rear already with the recall. They kept the communication open and notified us as soon as the car was ready. Upon arrival, I found a freshly washed vehicle sitting in the front. I was very pleased with the service provided by Performance Buick GMC, and will go back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Steve, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

The service department personnel were friendly, curteous...

The service department personnel were friendly, curteous and respectful of my time. They kept me updated with the status of the repairs and ensured the car was in working order when I picked it back up. I also was fortunate to get a loaner car while the repairs were being made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

The service personnel especially Michael were impeccable...

The service personnel especially Michael were impeccable in explaining the issues and how they impacted the car’s performance and gave me regular updates. The work was completed on time and matched the initial estimate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Pete, for the great review. It is our pleasure to hear about your positive experience with Michael and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

It was a pleasure working with Al to purchase my new,...

It was a pleasure working with Al to purchase my new, used vehicle. Al was very friendly, curteous and helpful. Super efficient transaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Al. We appreciate your business and hope to see you again in the future. Until then, drive safely!

For the second time, we have had nothing but a positive...

For the second time, we have had nothing but a positive experience at Performance GMC in Cedar Knolls. Al has gone above and beyond each time and is a pleasure to work with. I would recommend the dealership and Al to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Al. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

Wanted $165.00 to diagnose a non-working headlight;...

Wanted $165.00 to diagnose a non-working headlight; OUTRAGEOUS! Will go to my local mechanic.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Great dealer, they have great experience.Thanks to Al...

Great dealer, they have great experience. Thanks to Al Amado for hes help, we are really happy with the new truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Al. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Excellent response from the team and very courteous...

Excellent response from the team and very courteous wonderful ambience delivery on time as promised

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review. it is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Personnel were courteous and helpful. Car was dlne as...

Personnel were courteous and helpful. Car was dlne as promised. Waiting room was very comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!