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Performance Buick GMC

(1,508 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Felt at home and comfortable discussing a new vehicle...

Felt at home and comfortable discussing a new vehicle purchase with sales rep Patrick Miller. He walked us through the trade in process, financing and found us exactly the truck we needed. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Patrick. We appreciate your business and wish you many safe miles in your new vehicle!

I booked this appointment online. It was my first...

I booked this appointment online. It was my first service since purchasing the vehicle in Feb from your dealership (I included my ticket number - given to me at purchase) on the booking. I also included notes indicating the services that were required (oil change & tire rotation). When I dropped the car off, I was asked if there were any other issues - and told them about a problem with the drivers window. When I picked up the car, the services that I had requested online had not been performed. I was told that they weren't written anywhere. I don't understand why I put them on the service booking if they weren't going to be looked at. In fact, the email reminder that I received before my service had them listed. So, I know they were in the system. The service team was pleasant & professional, but I don't know how this was missed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2020 Sierra 1500 X31 Off Road

Excellent Service Experience. Very nice facility and waiting room.I expect I will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Michael, for the great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Great team with helpful service. Clean and quiet waiting...

Great team with helpful service. Clean and quiet waiting room. Oil change was quick although not sure they reset my mileage setting on the oil change

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

I had a great experience. Sales man Ricardo was great...

I had a great experience. Sales man Ricardo was great along with the Manager David. They were very professional and paid attention to detail on what I was looking for and needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Ricardo and David. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Best finance manager ever! Great sales staff. Got exactly...

Best finance manager ever! Great sales staff. Got exactly what I wanted. Would recommend to friends. Love the vehicle. Great overall experience. Have a great day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Dave, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with finance manager and the rest of our team. We appreciate your business and wish you many safe miles in your new vehicle!

Service Dept

A good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, DAvid, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

I had the worst experience with the purchase of my recent...

I had the worst experience with the purchase of my recent vehicle. The entire end to end process was horrible, from misleading and inaccurate information from sales rep, to lack of communication and follow ups, to delays with the finance department, etc. I would not recommend this dealership. They have the worst customer service and are only concerned with selling vehicles, not having satisfied customers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Quick and convenient service. Wait time was minimal and...

Quick and convenient service. Wait time was minimal and service individuals are very customer friendly. I live the fact that the car is washed before it is given back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Luis and his team went above and beyond to not only...

Luis and his team went above and beyond to not only complete our service needs in a timely fashion, but also to accommodate our families needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review. It is our pleasure to hear about your positive experience with Luis and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!