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Performance Buick GMC

(1,598 reviews)
Visit Performance Buick GMC
Sales hours: 9:30am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,598 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Ricardo was very helpful, polite and great to work with!...

Ricardo was very helpful, polite and great to work with! Sales process was superb! It was a pleasure to lease a new car at Performance Buick GMC!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Ricardo. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Alex was the most patient and attentive sales rep I have...

Alex was the most patient and attentive sales rep I have ever worked with. He clearly had my best interest in mind. Overall a great experience 11/10!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex. We appreciate your business and hope to see you again in the future. Until then, drive safely!

The experience was easy and smooth! Ricardo was very...

The experience was easy and smooth! Ricardo was very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Ricardo. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Always excellent service I Performance GMC staff is...

Always excellent service I Performance GMC staff is friendly and knowledgeable .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Bradley, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Salesman great - sales manager obnoxious! Strong armed...

Salesman great - sales manager obnoxious! Strong armed me to purchasing on a totally inconvenient date just so he could get more inventory. What customer!?!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was a pleasure buying a vehicle. They made you feel...

It was a pleasure buying a vehicle. They made you feel comfortable and willing to earn you business. Great attention to detail by my salesman Alex

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex. We appreciate your business and hope to see you again in the future. Until then, drive safely!

We were so happy at Performance. Our sales professional,...

We were so happy at Performance. Our sales professional, Pete Fetz, was awesome. He was so helpful and supportive. He was honest and explained everything we needed to know. We also felt welcomed and appreciated by the sales manager, David van Heerden. We spent all day car shopping, going from dealer to dealer; don’t I wish I started here instead of ended here- it would have saved us a lot of aggravation and time. The whole process here was easy, flawless, and quick and efficient. a definite five stars, more if I could, was earned by the team at Performance Auto Group. Our thanks to you. Sincerely, Christa and Rick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Christa and Rick, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Pete, Dave and the rest of our team. We appreciate your business and hope to see you again in the future. Until then, drive safely!

They Got the part. Installed it. Helped with transport....

They Got the part. Installed it. Helped with transport. Everything worked perfectly and I haven’t had an issue since. Very happy with the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Great experience

Best car buying experience ever! No hard sales pitch, so accommodating and had the vehicle I wanted the same day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

My car was in for regular service and everything was done...

My car was in for regular service and everything was done quickly and professionally. Guys when everything is OK why do I have to write a 25 word minimum????

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!