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Performance Buick GMC

(1,523 reviews)
Visit Performance Buick GMC
Sales hours: 9:30am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,523 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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I had an excellent experience, especially with Dwight.

I had an excellent experience, especially with Dwight. I would highly recommend your dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Dwight. We appreciate your business and wish you many safe miles in your new vehicle!

Everyone was courteous, polite and attentive to the

Everyone was courteous, polite and attentive to the issues. The problems were addressed but the problem with the radio still exists after multiple attempts multiple attempts to correct them.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a good review. We are happy to hear that you had a positive experience with our team, however, we are sorry to hear that the issue with your radio still persists, after multiple attempts to try to fix it.

Great experience in purchasing a new vehicle.

Great experience in purchasing a new vehicle. Received a great deal along with service from the Sales Manager, Chad, as well as the sales person Brian. I would definitely recommend them.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brian and Chad. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

Amazing and very simple buying process.

Amazing and very simple buying process. Seamless transaction. William and team were a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with William and our team. We appreciate your business and wish you many safe miles in your new vehicle!

It was fine to deal with helped in each and every step of

It was fine to deal with helped in each and every step of buying car

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

Excellent service: easy late-night drop off, accurate

Excellent service: easy late-night drop off, accurate cost estimate, car was ready earlier than expected, great explanation of work performed, car was clean and the result of the service was excellent. Communication with the service department was quick, courteous and professional.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our service team. We are grateful for your business and look forward to seeing you again in the future, but until then, drive safely!

The dealership was in every way I seen, courteous,

The dealership was in every way I seen, courteous, professional & well informed of the products & services. They worked with me to make it happen.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Jeff, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

My sales representative, Rodrigo, was great, however,

My sales representative, Rodrigo, was great, however, there seems to be some areas the the finance department lacks in. There seems to be some confusion with the relaying of information between the finance department and the actual sales rep. The finance department forgot to deduct the money that was put down in order to “hold” the vehicle in the lot, in the final total price. It was also difficult to get a return call from the finance department.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a review. It is our pleasure to hear about your positive experience with Rodrigo. We apologize for the inconvenience with our finance department and we thank you for bringing the issue to our attention. Your feedback is important to us and we sincerely appreciate it. We will use it to make necessary updates to our procedures. Thanks again!

Fast, easy and work done good!

Fast, easy and work done good! Polite, courteous and called when he said he would.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Courteous, quick, and professional!

Courteous, quick, and professional! Immaculately clean! I only went because the one near me was booked and I needed an oil change. If I lived closer, this would be my "go to".

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Pamela, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again if you are in the area. Until then, drive safely!