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Performance Buick GMC

(1,523 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,523 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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I bought a nev Envista here and was overcharged in the

I bought a nev Envista here and was overcharged in the DMV fees. I was told by the finance department and my salesman Jacob I would get refunded when I picked up my plates. This didn’t happen and Ive still not been refunded after 6 weeks. When I asked to speak with someone I was told they were busy. Since that day I’ve left several messages by phone and emails. No one ever has gotten back to me. Buyer beware!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write us a review. We apologize for the inconvenience. We have passed along your concerns to management and if this has not been taken care of yet we hope to have it rectified as soon as possible.

I bought a new car here over a month ago.

I bought a new car here over a month ago. At the time of purchase I was overcharged on the DMV fees. I was told I would be refunded the difference. I also mentioned it to the salesman Jacob. He said I would get a check when I picked up my plates. Well that never happened. That was Three weeks ago, Everyone I talked to has given me the run around. I’ve called and emailed on several occasions. Either the person I need to speak with isn’t available or they or off or they will call me back. No response from anyone ever. Beware when dealing with this dealership!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Consumer response

Nothing to date has been rectified.

Fantastic service as usual!

Fantastic service as usual! Great quality service, great employees, competitive and ethical prices, and Dwight is so easy to work with and takes the time to explain everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Dwight. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

The performance dealership is always professional.

The performance dealership is always professional. They take care of your car like they was their own. This is why I drive 45 minutes out of my way to do an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your loyalty and look forward to seeing you again. Until then, drive safely!

The dealership had a big selection of cars.

The dealership had a big selection of cars. The salesman was thorough and answered all of our questions. He was not pushy. He listened to our budget and showed us the right cars. We are so satisfied with the quality of our 2021 car. We were in and out and in a few hrs. I would definitely recommend Performance Buick to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new Buick!

Well it took well over a month to acquire the airbag

Well it took well over a month to acquire the airbag recall part for my 2015 Acadia. Really no way to know if the work performed will perform if God forbid I’m in an accident. Hopefully I never have to find out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a review. We apologize for the delay and appreciate your patience. For concerns regarding the service on your vehicle, please contact the dealership directly. The service manager is Douglas Ferreira and he would be happy to assist you.

Excellent quick and convenient.

Excellent quick and convenient. Very easy to work with and would go back again soon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

Brian and team were knowledgeable and patient, and they

Brian and team were knowledgeable and patient, and they wanted to work with us to land where we were happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brian and the rest of our team. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

We had a wonderful experience from start to finish.

We had a wonderful experience from start to finish. Chad Bowers was friendly, knowledgeable, easy to work with and, most importantly, trustworthy and honest. We did not feel pressured or like we were being taken advantage of (which is how we felt at other dealerships). Jacob and Mark were also great to work with, and they made the actual purchase and financing of the car as quick and painless as possible. I was not considering a Buick or GMC for my next car, but given the positive experience we had at your dealership, I absolutely will.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Jacob and Mark. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely and enjoy your new vehicle!

Quick and easy!

Quick and easy! Rylee was my salesperson. She was knowledgeable and very easy to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Rylee. We are grateful for your business and hope to see you again in the future. Until then, drive safely!