Reviews
I bought a nev Envista here and was overcharged in the
I bought a nev Envista here and was overcharged in the DMV fees. I was told by the finance department and my salesman Jacob I would get refunded when I picked up my plates. This didn’t happen and Ive still not been refunded after 6 weeks. When I asked to speak with someone I was told they were busy. Since that day I’ve left several messages by phone and emails. No one ever has gotten back to me. Buyer beware!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write us a review. We apologize for the inconvenience. We have passed along your concerns to management and if this has not been taken care of yet we hope to have it rectified as soon as possible.
I bought a new car here over a month ago.
I bought a new car here over a month ago. At the time of purchase I was overcharged on the DMV fees. I was told I would be refunded the difference. I also mentioned it to the salesman Jacob. He said I would get a check when I picked up my plates. Well that never happened. That was Three weeks ago, Everyone I talked to has given me the run around. I’ve called and emailed on several occasions. Either the person I need to speak with isn’t available or they or off or they will call me back. No response from anyone ever. Beware when dealing with this dealership!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Nothing to date has been rectified.
Fantastic service as usual!
Fantastic service as usual! Great quality service, great employees, competitive and ethical prices, and Dwight is so easy to work with and takes the time to explain everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Dwight. We are grateful for your business and hope to see you again in the future. Until then, drive safely!
The performance dealership is always professional.
The performance dealership is always professional. They take care of your car like they was their own. This is why I drive 45 minutes out of my way to do an oil change.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your loyalty and look forward to seeing you again. Until then, drive safely!
The dealership had a big selection of cars.
The dealership had a big selection of cars. The salesman was thorough and answered all of our questions. He was not pushy. He listened to our budget and showed us the right cars. We are so satisfied with the quality of our 2021 car. We were in and out and in a few hrs. I would definitely recommend Performance Buick to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new Buick!
Well it took well over a month to acquire the airbag
Well it took well over a month to acquire the airbag recall part for my 2015 Acadia. Really no way to know if the work performed will perform if God forbid I’m in an accident. Hopefully I never have to find out
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write us a review. We apologize for the delay and appreciate your patience. For concerns regarding the service on your vehicle, please contact the dealership directly. The service manager is Douglas Ferreira and he would be happy to assist you.
Excellent quick and convenient.
Excellent quick and convenient. Very easy to work with and would go back again soon
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!
Brian and team were knowledgeable and patient, and they
Brian and team were knowledgeable and patient, and they wanted to work with us to land where we were happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brian and the rest of our team. We are grateful for your business and hope to see you again in the future. Until then, drive safely!
We had a wonderful experience from start to finish.
We had a wonderful experience from start to finish. Chad Bowers was friendly, knowledgeable, easy to work with and, most importantly, trustworthy and honest. We did not feel pressured or like we were being taken advantage of (which is how we felt at other dealerships). Jacob and Mark were also great to work with, and they made the actual purchase and financing of the car as quick and painless as possible. I was not considering a Buick or GMC for my next car, but given the positive experience we had at your dealership, I absolutely will.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Jacob and Mark. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely and enjoy your new vehicle!
Quick and easy!
Quick and easy! Rylee was my salesperson. She was knowledgeable and very easy to work with!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Rylee. We are grateful for your business and hope to see you again in the future. Until then, drive safely!