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Performance Buick GMC

(1,523 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,523 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Good dealership experience.

Good dealership experience. Went as expected. All questions answered & everyone was knowledgeable, helpful and patient.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Dwight Phillips was great.

Dwight Phillips was great. He was courteous, attentive and professional. He explained what needed to be done before the service and then recapped everything after the service was complete. This dealership is wonderful - the service department, the sales department. All under General Sales Manager David van Heerden. Great place.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Susan, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Dwight and David. We appreciate your business and wish you many safe miles!

Very happy with the help Dwight provided during my

Very happy with the help Dwight provided during my service visit. He was professional, polite, and notified me withwhat exactly was serviced, and happy to say, no surprises.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Dwight and Diana. We appreciate your business and wish you many safe miles!

Dwight was very helpful and called me as soon as my car

Dwight was very helpful and called me as soon as my car was done which was a lot sooner than expected

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Dwight. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

The service was excellent and the staff was very helpful

The service was excellent and the staff was very helpful and flexible in coming up with unaffordable payment plan

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Rigo was very helpful and knowledgeable.

Rigo was very helpful and knowledgeable. He asked the right questions and got us the vehicle that checked off all the boxes. I love my "new" Buick Encore. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your "new" Buick Encore! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Rigo. We appreciate your business and wish you many safe miles in your new vehicle!

I had dealt with Norman Gale in the past.

I had dealt with Norman Gale in the past. I found my experience with Performance much more professional. Brian was terrific, straight forward, no nonsense. Also, a shout out to Chad and Mark. I am also impressed with the lifetime oil change and car wash policy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brian, Chad and Mark. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

Knowledgeable , respectful and dog friendly.

Knowledgeable , respectful and dog friendly.Made certain the online price was used not the one posted .

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Very professional.

Very professional. Everyone was courteous and professional. Silly to have to fill this thing in with 15 words.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Steve, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Brian was incredibly knowledgeable and we felt that he

Brian was incredibly knowledgeable and we felt that he really wanted to help us find the right deal for our family. It was a pleasure to work with him and we will highly recommend him to all of our friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Brian. We appreciate your business and wish you many safe miles in your new vehicle!