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Performance Buick GMC

(1,537 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Excellent customer service.

Excellent customer service. Everyone was extremely helpful and professional. And finally, I would rate the waiting room as "top notch."

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

They did a great job in fixing my issue with my 2021

They did a great job in fixing my issue with my 2021 Yukon 3.0 diesel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Scott, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

The service center was efficient and did a good job.

The service center was efficient and did a good job. Everyone was polite and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

This was a great experience.

This was a great experience. My salesman Wilberto Lopez provided in depth details of the vehicle, the car deal, and proposed financing. The dealership was very helpful in getting the car deal completed in a timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know that we are doing a good job. Congratulations on your new vehicle. We're elated that you recognized Wilberto’s helpfulness and commitment to excellence. We wish you many safe journeys. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen!

Everyone has always been attentive, respectful,

Everyone has always been attentive, respectful, professional, and willing to be helpful. Even though on occasion the car shudders, they have me bring it in to check. On one occasion the check engine icon came on, but they could not find anything conclusive. The light has not come on again since, but every so often there is a vibration. So I just keep observing. If something does occur, I am confident the service department will check it, and rectify it, if they find something definitive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Norman Hoyt picked up my case after the first service

Norman Hoyt picked up my case after the first service advisor left. He worked diligently to make sure that the truck was repaired properly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Tim, for the great review. It is our pleasure to hear about your positive experience with Norman and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

The service department is quick and efficient, from the

The service department is quick and efficient, from the drop-off procedure to checkout. No complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

It was very easy to schedule an appointment.

It was very easy to schedule an appointment. The price quote and estimated appointment duration were accurate. The communication during the service appointment was excellent. The post-service explanation of the work performed was detailed and professional. And most important, all issues were satisfactorily resolved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Wery friendly dealership, they treat you well and keep

Wery friendly dealership, they treat you well and keep the promises ask for Will Lopez when you need to buy a car very nice guy!)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Will. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

Excellent service center, big clean facility and

Excellent service center, big clean facility and comfortable waiting room with water and coffee available. Service was quick, efficient and included a car wash! Great place to bring my GMC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Richard, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!