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Performance Buick GMC

(1,537 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Chris was the best to deal with; quick and to the point

Chris was the best to deal with; quick and to the point would definitely buy another vehicle from him. Young boy but knows his profession.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It is our pleasure to hear about your positive experience with Chris. Thank you for the good review and for being a part of the Performance Buick GMC family. We look forward to seeing you again in the future!

Smooth appointment scheduling, quick shuttle service

Smooth appointment scheduling, quick shuttle service to/from the dealership and my office, good communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Have bought several cars from here and always a good

Have bought several cars from here and always a good experience. Chris S helped me this time and was awesome. If you are in the market go in and ask for him!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are so thankful to have you as a loyal customer, Tracy, and for the great review! It is our pleasure to hear about your positive experiences with Chris and the rest of our team. We strive for excellence and we sincerely appreciate being your dealership of choice. Thank you!

The salesman and finance guys are so young and that is

The salesman and finance guys are so young and that is awesome….they have a lot of energy No pressure sales… that’s why I bought from them and a good deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share about your wonderful experience with us at Performance Buick GMC! We're thrilled to hear that our team made your car-buying journey smooth and enjoyable. We appreciate your kind words and look forward to welcoming you back in the future.

Very quick and efficient the team worked with me up front

Very quick and efficient the team worked with me up front to make it a smooth seamless transaction. However when I got to the finance room the deal that I originally thought that I was getting changed drastically. The finance manager was able to work something out but it was nowhere near the quality of the deal that I was originally proposed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you, Justin, for your feedback. We are looking into this to see where the disconnect happened. Our goal is always 100% customer satisfaction and we take all reviews very seriously as they help us to improve and make changes as necessary. Thank you for giving us the opportunity to earn your business.

The dealership has much to offer, they employ kind and

The dealership has much to offer, they employ kind and courteous people. Each department visited provided a professional appearance and quality communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Our experience was quick and simple.

Our experience was quick and simple. They promised the car would be ready same day and it was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Dan worked hard for the deal, and was a pleasure to work

Dan worked hard for the deal, and was a pleasure to work with. Nice guy no real pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a fantastic experience and we're elated that you recognized Dan’s helpfulness and commitment to excellence. We wish you many safe journeys!

Gerson was pleasant and very knowledgeable about the

Gerson was pleasant and very knowledgeable about the vehicle. He listened to us regarding our needs and we would definitely recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Gerson. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

Service guy tried really hard to sell me services I don’t

Service guy tried really hard to sell me services I don’t need. I will not be buying my next car from Performance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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