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Sewell Jaguar North Austin

(236 reviews)
2022 state dealer award
View 5 awards
2022 state dealer award 2022 state dealer award 2021 state dealer award
2022 consumer dealer award 2021 consumer dealer award

Reviews

(236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sewell Jaguar North Austin from DealerRater.

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The process was incredibly easy.

The process was incredibly easy. Dealership is very nice. No surprises and had a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Thano did a great job helping me locate the truck I had

Thano did a great job helping me locate the truck I had been looking for. I highly recommend working with Thano and the rest of the Sewell team on your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Lied about a prepaid service agreement.

Lied about a prepaid service agreement. Didn’t return phone calls. Refused to give LR regional manager contact info.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We recently purchased a vehicle from Michael White.

We recently purchased a vehicle from Michael White. He was professional, courteous and made the entire sales process easy from beginning to end. We are very happy with our purchase and we will be looking forward to working with him and Sewell in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jamesrjr. We are glad you had a great experience with Michael White. We hope you enjoy your new vehicle. Thank you for choosing Sewell; we look forward to serving you again.

Michael White for the win!

We recently purchased a vehicle from Michael White. He was professional, courteous and made the entire sales process easy from beginning to end. We are very happy with our purchase and we will be looking forward to working with him and Sewell in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Mr. Snodgrass. We are glad you had a great experience with Michael White. We hope you enjoy your new vehicle. Thank you for choosing Sewell; we look forward to serving you again.

Richard did a great job finding us a car that wasn't even

Richard did a great job finding us a car that wasn't even on the Sewell Jaguar Land Rover North Austin lot. With new & used cars being very hard to come by, he did a tremendous job finding what we needed. His easy going & straight forward attitude was a pleasure to deal with. We will continue to use him going forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, HWalker. We are glad you had a great experience with Richard Thrush. We hope you enjoy your new Lexus. Thank you for choosing Sewell; we look forward to serving you again.

Thano was knowledgeable, professional and respectful of

Thano was knowledgeable, professional and respectful of our time. He provided a smooth an painless car purchasing experience. We have never made a deal and drove off in our new vehicle in such a short amount of time! We look forward to a continued relationship of professionalism and honestly good people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jn.Contreras. We are glad you had a great experience with Thano Drivas. We hope you enjoy your new Jaguar. Thank you for choosing Sewell; we look forward to serving you again.

Purchasing my car at Sewell Land Rover was the best

Purchasing my car at Sewell Land Rover was the best experience I have ever had at a dealership. Our sales rep, Thano Drivas was excellent. His friendliness and experience was truly appreciated, and most important to me is communication. He kept me in the loop at every step of the way and was responsive to my questions. I will be a customer for life at Sewell. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mr. Vinsant. We are glad you had a great experience with Thano Drivas. We hope you enjoy your new Land Rover. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Fantastic.

Fantastic. Easiest, hassle free car purchase that I have ever made. Gold star car dealer standard

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to provide such great feedback, Rallday. Thank you for choosing Sewell; we look forward to serving you again.

Thano and the staff were friendly and professional, they

Thano and the staff were friendly and professional, they made the process simple and efficient. I would highly recommend them in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you, Craig. We are glad you had a great experience with Thano Drivas and the Sewell Jaguar Land Rover North Austin team. We hope you enjoy your new Land Rover. Thank you for choosing Sewell; we look forward to serving you again.