DARCARS Lexus of Greenwich

I recently purchased a 2015 Lexus RX 350 at Lexus of Greenwich. The experience began when Katie Koroleva, Sales Consultant, brought a new RX 350 to our home for me to see in person. From the moment I met Katie, I had confidence in the decision I was beginning to make. She demonstrated flawless knowledge and enthusiasm for this car which made me happy with my choice. She had an answer for every question I asked, and IF she did not have the answer, she took notes and got back to me a short time later. Katie is very patient, especially when I was indecisive about what color I wanted. When I finally made up my mind, the rest of the transaction moved swiftly. When I took delivery of the car, Katie showed me all of the important features I needed to know in order to drive away from the showroom with confidence. She knew and understood my attention span. She knew just when to say, "That is enough knowledge for today." After I took delivery, I had two small issues which could have been disturbing, but Katie and management took care of everything effortlessly (for me) and very quickly. Lexus of Greenwich is a dealership that takes care of its customers and their cars long after the sale was made. This is my third car purchased at Lexus of Greenwich.

I have nothing but great things to say about every aspect my experience at Lexus of Greenwich. Art Accurso is the nicest and most professional car salesperson I have ever worked with! He made the process easy and enjoyable. I love my new CT200 Hybrid!!!

In 2009 I went to a local Lexus dealer and as it turned out I was invisible. For about 20 minutes i was in the showroom and no one asked me if I wanted assistance. I got back in my car and drove down to Greenwich to Lexus of Greenwich, got out of my car and within 40 seconds I was approached and asked if they could help me. No longer invisible, I bought a car from them. This time around I decided to give my local dealer a chance again, I was no longer invisible but did not feel the salesman was being forthright with me concerning my trade in. So Back to Lexus of Greenwich I went after selling my trade in to Car Max. There I was met instantly and referred to Steve Zinaman where I discussed what I wanted and what I did not want and I believe that we close on a deal in about 35 minutes with Lexus of Greenwich beating my local dealers out the door price and a fantastic rate of 1.9 financing. Charles H Vaughn

Steve was great in responding to all my needs and took the time to explain all functions of the new car. Great car and experience!

Had a very pleasant experience while purchasing 2013 RX 350. In-depth technical knowledge, attention to the details, personal touch were shown during the process. Would highly recommend this place for folks seeking Lexus autos (new or used).

As an owner of a Lexus IS, my husband and I were looking to get an RX. After going to the dealership where we had bought my car and not liking the service, we went to Lexus of Greenwich and worked with Art who was great and really gave us a wonderful deal. Everyone at Lexus of Greenwich was so helpful and made the whole experience of leasing my first car wonderful!

Very pleased with all the help in selection, purchasing and delivering my new Lexus GS 350. I would highly recommend Lexus of Greenwich to my friends and family.

I brought my car in for new brake pads. After I picked up car we notice a vibration when driving over 65mph. Had to dropp off car again. After 3 days we were told that they could figure it out. Could be tires but our tires are 5 months old. My husband was told that we have to live with it until we buy new tires. Never getting another Lexus from this dealership.Phillip Boutall was really nice to us but that did not help.

This is the third car I have purchased from Lexus of Greenwich. Mike Rosen was the sales person for all three. When I asked Michael for his best price, he gave me that without any hesitation. I also visited another dealer and found that the best price they had was comparable to what Mike had offered; however, the process with this dealer was not smooth and I was disappointed by their pressure tactics. The other dealer had offered to pick up the last remaining payment on my prior lease as well as free scheduled maintenance for the first 2 years and Mike matched that. I went with Mike and Lexus of Greenwich because I trust Mike and, in the past, whenever an issue arose, Mike and Lexus of Greenwich were able to take care of the issue to my complete satisfaction. So, it was a good experience and I would highly recommend Lexus of Greenwich and, in particular, Mike Rosen.

Have been dealing with dealership for years. Was very satisfied with my purchase. Steve helped me and he was very patient. I would recommend Steve and the dealership to my friends.