DARCARS Lexus of Greenwich

Delightful car shopping experience at Darcars Lexus of Greenwich! I had a delightful car shopping experience at Darcars Lexus of Greenwich! My salesperson, Benjamin Braskie, was incredibly helpful when I reached out to the Pre-Owned Lexus of Greenwich in Connecticut. I searched nationwide for a like-new pre-owned Lexus and finally found one with all the options I wanted in my preferred color and at a reasonable price. What stood out most was the respect and honesty I received from Benjamin. Unlike many used car dealers, he never pressured me into making a decision. He balances his work at the Lexus dealership with a career in the medical field, which highlights his commitment to helping others. Since I was calling from over 800 miles away, I requested that he involve his general manager in the deal. That’s when I had the pleasure of speaking with Dave Miller. He was a true gentleman—sincere and professional. He collaborated with me and Benjamin to finalize the deal, instilling enough confidence in me that I decided to purchase the car over the phone. Remarkably, Dave sold me the car without asking for any deposit. I picked it up two days later, and everything was exactly as advertised—no surprises. I highly recommend Darcars Lexus of Greenwich. You can buy used cars from them with complete peace of mind.

We drove an hour to this dealership to check out a car not expecting to make a purchase but our sales consultant Rehina and sales manager David were so great and accommodating that we could not leave without the deal they gave. They were great to work with and answered all our questions. We drove home happy. Thank you DARCARS Lexus of Greenwich for a great buying experience. I would highly recommend this dealership.

James was wonderful!! He helped make this the best buying experience ever! Thanks James and Datcars!!

James was honest and upfront. Would absolutely work with him again in the future for sure.

James was great work with. He was very responsive and thorough, plus a pleasure to speak to. We never felt rushed by James and he always took the time to answer any questions we had even when it was at or past closing time. I would recommend him to anyone and feel he represents the dealership in the best possible way.

James was very professional and made the buying experience seamless. He explained everything thoroughly and I would buy from him again!

I had a terrific experience working with Benjamin in sales. His sincerity, communication and professionalism are second to none, leading to my final decision to purchase. I would recommend him 100%.

I had a wonderful experience with Harold. I was planning to buy my car elsewhere. He insisted I come in to see him before signing because he would give me the best deal. He did. He is very friendly and easy to work with. Tried in every way possible to make my experience easy. I would highly recommend him and the dealership.

ABSOLUTELY HORRIBLE EXPERIENCE!!!!!!!!!! EXTREMELY UNPROFESSIONAL Had to pickup my Tesla, 2 days after purchase because it was not charged. When I arrived the car was at 1% which the manufacturer recommends not allowing. Ben was the only person there who helped me find a hotel near by which we had to beg to use there charger for a little. Unfortunately we were only able to get it to 2%. On the way to the super Charger the truck completely died and stopped driving in the entrance of the gas station. I HAD TO PUSH THE CAR WITH MY 16 YEAR OLD SON TO A CHARGING STATION. Video of this horrible experience to follow! 9/5/24 update on dealer response. Both email and phone call was answered. And I've attached the sorry email response from Frank. And the only reason I received that email was because I had to reach out. This is not the customers fault that the charger and adapter was taken out of my purchased vehicle and sold with another vehicle was the excuse I received from Dave the location manager. And FYI I have yet to receive my charging cables and adapter.

James is a very friendly and professional sales person, and the entire staff at the dealership were all pleasant and helpful.