Reviews
Kellie Hanson was great.
Kellie Hanson was great. I have purchased cars from her in the past and will always use her in the future. I love my new RX 350.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dylan was extremely helpful and patient to show me the
Dylan was extremely helpful and patient to show me the way to manage my car. He assured me of his availability for any tech questions. People are friendly and seem to truly enjoy their work. Thank you for your excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very prompt and attentive service.
Very prompt and attentive service. Everyone was very courteous. Quick resolve of my problem and on my way. All good as always.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Knowledgeable sales staff, highly customer satisfaction
Knowledgeable sales staff, highly customer satisfaction motivated, everything was discussed to my full understanding. This is why my last 7 cars have been purchased at Park Place Lexus, and every one of them have been extremely reliable. Lexus is my car None other compares
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Nick for both your patience, and your ability to explain things in the car I did'nt know about my beautiful new Lexus ES350. There's just NO other car like Lexus.
Great experience with Nick.
Great experience with Nick. He was extremely knowledgeable and responsive. By far the best car buying experience I've had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sergio is a fabulous sales assistant!
Sergio is a fabulous sales assistant! My wife and I traveled from Memphis Tennessee to purchase an automobile from him, our son has purchased 2 cars from the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Sales Manager was very professional and attentive to
The Sales Manager was very professional and attentive to my needs and wants. He also kept in great communication with me during the process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently purchased my dream car from this dealership,
I recently purchased my dream car from this dealership, but the experience was seriously tainted by a breach of privacy. The salesperson, James Trey Mudd, contacted my ex to let her know about my purchase - something that was deeply personal and confidential. As a result, she reached out to me, causing unnecessary stress during what should have been a positive milestone. This lack of discretion has had a real impact on my mental health, and I'm now juggling both a car payment and therapy costs. It's incredibly disappointing that what should have been a proud moment turned into a source of anxiety due to a clear lapse in professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Kelli Hansen is the best!
Kelli Hansen is the best! We have bought 7 cars from her and won't use anyone else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership was clean and inviting.
The dealership was clean and inviting. Everyone who works there was very friendly. Our Sales Experience Manager was very professional and easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car