Skip to main content

Park Place Lexus Plano

(3,391 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 11 awards
2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 546-3598 (833) 546-3598
Used (833) 546-3918 (833) 546-3918
Service (833) 546-3685 (833) 546-3685

Reviews

(3,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Park Place Lexus Plano from DealerRater.

Want to share your experience with this dealership?

Write a review

Kellie Hanson was great.

Kellie Hanson was great. I have purchased cars from her in the past and will always use her in the future. I love my new RX 350.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dylan was extremely helpful and patient to show me the

Dylan was extremely helpful and patient to show me the way to manage my car. He assured me of his availability for any tech questions. People are friendly and seem to truly enjoy their work. Thank you for your excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very prompt and attentive service.

Very prompt and attentive service. Everyone was very courteous. Quick resolve of my problem and on my way. All good as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Knowledgeable sales staff, highly customer satisfaction

Knowledgeable sales staff, highly customer satisfaction motivated, everything was discussed to my full understanding. This is why my last 7 cars have been purchased at Park Place Lexus, and every one of them have been extremely reliable. Lexus is my car None other compares

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thanks, Nick for both your patience, and your ability to explain things in the car I did'nt know about my beautiful new Lexus ES350. There's just NO other car like Lexus.

Great experience with Nick.

Great experience with Nick. He was extremely knowledgeable and responsive. By far the best car buying experience I've had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sergio is a fabulous sales assistant!

Sergio is a fabulous sales assistant! My wife and I traveled from Memphis Tennessee to purchase an automobile from him, our son has purchased 2 cars from the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The Sales Manager was very professional and attentive to

The Sales Manager was very professional and attentive to my needs and wants. He also kept in great communication with me during the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I recently purchased my dream car from this dealership,

I recently purchased my dream car from this dealership, but the experience was seriously tainted by a breach of privacy. The salesperson, James Trey Mudd, contacted my ex to let her know about my purchase - something that was deeply personal and confidential. As a result, she reached out to me, causing unnecessary stress during what should have been a positive milestone. This lack of discretion has had a real impact on my mental health, and I'm now juggling both a car payment and therapy costs. It's incredibly disappointing that what should have been a proud moment turned into a source of anxiety due to a clear lapse in professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kelli Hansen is the best!

Kelli Hansen is the best! We have bought 7 cars from her and won't use anyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The dealership was clean and inviting.

The dealership was clean and inviting. Everyone who works there was very friendly. Our Sales Experience Manager was very professional and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.