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Park Place Lexus Plano

(3,396 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 11 awards
2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 546-3598 (833) 546-3598
Used (833) 546-3918 (833) 546-3918
Service (833) 546-3685 (833) 546-3685

Reviews

(3,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Park Place Lexus Plano from DealerRater.

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Sergio is a fabulous sales assistant!

Sergio is a fabulous sales assistant! My wife and I traveled from Memphis Tennessee to purchase an automobile from him, our son has purchased 2 cars from the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The Sales Manager was very professional and attentive to

The Sales Manager was very professional and attentive to my needs and wants. He also kept in great communication with me during the process

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I recently purchased my dream car from this dealership,

I recently purchased my dream car from this dealership, but the experience was seriously tainted by a breach of privacy. The salesperson, James Trey Mudd, contacted my ex to let her know about my purchase - something that was deeply personal and confidential. As a result, she reached out to me, causing unnecessary stress during what should have been a positive milestone. This lack of discretion has had a real impact on my mental health, and I'm now juggling both a car payment and therapy costs. It's incredibly disappointing that what should have been a proud moment turned into a source of anxiety due to a clear lapse in professionalism.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kelli Hansen is the best!

Kelli Hansen is the best! We have bought 7 cars from her and won't use anyone else.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The dealership was clean and inviting.

The dealership was clean and inviting. Everyone who works there was very friendly. Our Sales Experience Manager was very professional and easy to work with.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We’ve purchased several vehicles from Park Place over the

We’ve purchased several vehicles from Park Place over the years and found them the most professional auto dealership we’ve ever dealt with! It’s always a first class experience with no deceptive practices such as mandatory add ons, hidden fees or bait and switch pricing. For our most recent purchase we worked with Cameron who was extremely professional, friendly and detail oriented. If and when we purchase another vehicle, we’ll go to Park Place again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional, detail oriented and personalized service

Professional, detail oriented and personalized service throughout the entire purchasing process! Park Place Lexus Plano has created a lifetime customer! Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great place.

Great place. Beautiful inside everyone was friendly. Hughes was our guy we worked with. He was so good

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A great place to look and purchase a new car.

A great place to look and purchase a new car. Everyone is professional also very nice and helpful. They take time to explain everything and review all the options. I really appreciate all the excellent service that we received. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very helpful with helping us find the car we wanted and

Very helpful with helping us find the car we wanted and gave us floor mats.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.