Reviews
Sergio is a fabulous sales assistant!
Sergio is a fabulous sales assistant! My wife and I traveled from Memphis Tennessee to purchase an automobile from him, our son has purchased 2 cars from the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Sales Manager was very professional and attentive to
The Sales Manager was very professional and attentive to my needs and wants. He also kept in great communication with me during the process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently purchased my dream car from this dealership,
I recently purchased my dream car from this dealership, but the experience was seriously tainted by a breach of privacy. The salesperson, James Trey Mudd, contacted my ex to let her know about my purchase - something that was deeply personal and confidential. As a result, she reached out to me, causing unnecessary stress during what should have been a positive milestone. This lack of discretion has had a real impact on my mental health, and I'm now juggling both a car payment and therapy costs. It's incredibly disappointing that what should have been a proud moment turned into a source of anxiety due to a clear lapse in professionalism.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Kelli Hansen is the best!
Kelli Hansen is the best! We have bought 7 cars from her and won't use anyone else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership was clean and inviting.
The dealership was clean and inviting. Everyone who works there was very friendly. Our Sales Experience Manager was very professional and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’ve purchased several vehicles from Park Place over the
We’ve purchased several vehicles from Park Place over the years and found them the most professional auto dealership we’ve ever dealt with! It’s always a first class experience with no deceptive practices such as mandatory add ons, hidden fees or bait and switch pricing. For our most recent purchase we worked with Cameron who was extremely professional, friendly and detail oriented. If and when we purchase another vehicle, we’ll go to Park Place again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional, detail oriented and personalized service
Professional, detail oriented and personalized service throughout the entire purchasing process! Park Place Lexus Plano has created a lifetime customer! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place.
Great place. Beautiful inside everyone was friendly. Hughes was our guy we worked with. He was so good
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A great place to look and purchase a new car.
A great place to look and purchase a new car. Everyone is professional also very nice and helpful. They take time to explain everything and review all the options. I really appreciate all the excellent service that we received. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful with helping us find the car we wanted and
Very helpful with helping us find the car we wanted and gave us floor mats.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car