Reviews
Their lending company is predatory.
Their lending company is predatory. They kept trying to push my down payment higher. It started at 8000, then it was 10,000 and finally 11,00. This, along with high payments. They did nothing to try to assist or make the deal happen. I have never left a dealership feeling more like they were just out to exploit their customers. Avoid at all costs!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Nelson - we pride ourselves on our professional services and a 1 star experience is not what we expect to hear from our customers. We work with several Financial Institutions in order to get our customers the best rate and price when financing. Unfortunately, in this case, the institutions that we worked with required a higher down payment to finalize your deal. Again, we apologize for any confusion that this may have caused.
do not buy unless you want a broken car that they wont
do not buy unless you want a broken car that they wont take responsibility for 30 days later
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
My previous experience with used car salespeople was
My previous experience with used car salespeople was difficult -to put it diplomatically- so when the time came for another car, I was really anxious about the whole process. I knew the car I wanted and didn’t care about color, so I reached out to six or seven dealerships that had the make/model/year I was looking for and Blasius of Middletown, while amongst the furthest distance from me, was the first to reach out with a human (i.e. not an automated response) and not only that, once I sent them follow up questions, they responded promptly and clearly … until that moment, literally every other dealership avoided answering my basic questions and just wanted to get me into the dealership … so I set up an appointment with Dave in Middletown and hoped for the best. The dealership was easy to find, and as soon as I arrived, the staff took notice and were quick to acquaint me with Dave. Every aspect of this experience was pretty much the opposite of I had dealt with in the past, there was no beating-around-the-bush, Dave respected my time and vehicle choice, there was no up-selling and he got me right to the car with a set of keys. After the test drive we talked numbers, and that process was painless and transparent, again, the polar opposite of my previous used car dealings. Dave was patient with me and gave me all the time I needed to research on my laptop and crunch numbers, and we pretty quickly got to a place that worked for both of us, chiefly because the car was already at a price that I knew to be very fair, so we weren’t starting from opposite ends of a spectrum. Dave was quick to listen to and address my needs and concerns and it wasn’t long before we shook hands and I was sent to their in-house finance dept. I forget the name of the finance guy, but he was cut from the same cloth as Dave; he was patient while I looked over everything, was knowledgable and able to answer my questions about the paperwork in a clear way, he was transparent, to-the-point, and also respected my time (and budget). From the time I arrived to the time I had keys-in-hand took about 3 hours, much of that time taken up my be checking out the car and combing over the financials to be comfortable that everything was kosher. I 100% recommend this dealership. No stress, no games. Great, respectable staff that are friendly, knowledgable and able to clearly answer questions and efficiently manage their time so as to not waste yours; the place is easy to find, and if you’re gonna kick around for a while and consider various vehicles or other options, there lots of nearby places to grab a bite or a pint and give yourself sometime to mull options over. If anything about this opinion changes in the future, I’ll be sure to update…. But if this sentence is still how this review ends, then you should strongly consider getting your next car from Blasius of Middletown.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This dealership just happened to have the car I bought
This dealership just happened to have the car I bought recently. I had had a car just like it and wanted another one. Unfortunately, they hadn't changed the oil and I had to drive the car back to them for a "free" oil change (approximately a half hour drive). When I completed the paperwork to purchase the car the salesperson handed me ONE KEY because that was "all it came with" I recently called the dealership and inquired whether or not they had found the second key yet. They had not. They recommended that I contact a local key making person who would provide me with a second key for far less than a nearby dealership ($400+).. I contacted the recommended key person and yes he is less expensive but not by much. I paid this dealership a lot of money for my vehicle and they didn't provide two keys, didn't change the oil and refused to put the front license plate on the vehicle assuring me that I wouldn't get pulled over for the lack of front plate. Isn't a front plate required in CT???
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Tessa was very helpful with my purchase of 2020 jeep
Tessa was very helpful with my purchase of 2020 jeep Grand Cherokee. I would recommend her highly. The dealership was good.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The process of getting the car went very smooth.
The process of getting the car went very smooth. Edwin was very professional, and communicated well with us, everything was explained very well and the process went very quickly and efficiently.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Edwin was very professional, pleasant, and polite to talk
Edwin was very professional, pleasant, and polite to talk to. Answered all questions to satisfaction!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm really thrilled with my purchase at Blasius of
I'm really thrilled with my purchase at Blasius of Middletown. Thanks, T, for your amazing help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Andrew- tessa gave me a great experience, nothing but
Andrew- tessa gave me a great experience, nothing but great service. Definitely check them out!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I highly recommend this dealership.
I highly recommend this dealership. Taulant was the one who helped me and he made the process fast and easy. I got to drive off in my car that day with no issues! Thank you again Taulant! From - Xhejlan
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car