Reviews
5 Stars on every aspect!
This was the smoothest transaction ever! Thank you for making the purchase of my BMW absolutely painless!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, Denise Wilson we?re 100% devoted to making you happy, and we?re so happy to read such a great review about EchoPark Automotive Houston (Southwest Freeway). Thank you! This is what our Experience Guides live for ? seeing a guest this happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.
Muy buena la atención de la señorita Glenda Reyes me
Muy buena la atención de la señorita Glenda Reyes me agradó comprar en este lugar el personal es muy atento se los recomiendo
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First car buying experience with Glenda Reyes
Very intelligent staff, easy to work with, and make the entire process of buying a car for the first time very easy. I?ll go back very soon and hope to get the same team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! We love playing matchmaker – so glad we could help you find your dream car. Thank you! We’re here to help you, or your mom, cousin, girlfriend, sister's boyfriend’s uncle, a friend of a friend, etc., so reach out if you need us. Happy driving!
It was a pleasant experience from Dominic.
It was a pleasant experience from Dominic. The manager came to thank us for business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
As soon as I find a w2 job I will be circling back to
As soon as I find a w2 job I will be circling back to sign a deal for the jeep compass or similar model or price
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thumbs Up for EchoPark
We had a very good experience purchasing a used car from EchoPark. Initially, we went in for a test drive to make sure the car was what we wanted. We did not intend to buy on the first night and were not pressured to buy the car immediately. I was able to put a 48-hour hold on the car two nights later for $500 prepayment of the purchase price. I was also able to select optional insurance and extended warranty options online. This information was sent to the location with the car and the paperwork could be prepared very quickly. The only issue we had with the purchase was the $500 hold submitted online did not easily appear on the final closing paperwork and required a manager review and approval to have the $500 contribute towards the purchase price. This was quickly resolved and the final sales price was corrected. We received the key and temporary plate within 10 minutes of signing the closing paperwork, which was all completed on a tablet computer. I would recommend EchoPark as a direct comparison with CarMax due to the no-haggle pricing and quick closing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, Brad Moore we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Houston (Southwest Freeway). Thank you! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.
I had a great car shopping experience here!
I had a great car shopping experience here! VK definitely hooked me up with the car that I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I worked with Maria at the southwest location and she was
I worked with Maria at the southwest location and she was the absolute best I was in and out and her customer service was amazing!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The salesperson that was assigned to me (Luis) was
The salesperson that was assigned to me (Luis) was totally awesome. He made purchasing my new vehicle so very painless as well as smoother than I've had with pervious purchases. One of the managers, José, promised to reach out to more than the two lenders I had already been pre-qualified with and get me the best offer possible. Luis and Jose did exactly what they promised. To get me in and out as smoothly, as painless and as quickly as possible with the best offer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was at work and Gil helped me get in a ride and he was
Was at work and Gil helped me get in a ride and he was really helpful and fast and honest. 10 out of to I do recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car