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EchoPark Automotive Houston Southwest Freeway

(236 reviews)
Visit EchoPark Automotive Houston Southwest Freeway
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2023 consumer dealer award
(713) 481-2538 (713) 481-2538

Reviews

(236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Houston Southwest Freeway from DealerRater.

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Purchasing a Ford escape from Echo Park was a very

Purchasing a Ford escape from Echo Park was a very pleasant experience. The purchase was brief and the salesman Ralph, was very attentive. I look forward to taking my business here again on my next auto purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Kareem was great, please come see him !

Kareem was great, please come see him ! Very fast and easy process! I will always recommend this place!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The staff were very professional and helpful from the

The staff were very professional and helpful from the moment I walked in. They made the buying process very easy and at no point did I feel rushed into making my decision. Would highly recommend EchoPark to anyone looking for a quality used vehicle and pleasant buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The dealership was clean and our salesperson Kareem was

The dealership was clean and our salesperson Kareem was very helpful. The cars on the lot appear well taken care of and clean. We will certainly consider this place again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This was the smoothest experience I had.

This was the smoothest experience I had. I mean I could never imagine that I could be done with a purchase in a few hours.. When I asked them to remove the additional warranty they did immediately. At all other dealerships, I've always faced pressure if I'm hesitant to purchase. I will definitely buy from them again. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Kareem was very helpful with my whole purchase.

Kareem was very helpful with my whole purchase. He explained exactly what the car condition, title, and the fax. Also with the packages that come when purchasing the car as well. Good employee!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Kareem was cool.

Kareem was cool. Quick last minute buy and stayed late to make sure I got what I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great staff!

Great staff! Always finding solutions to your requests! Welcoming as soon as I walked in and helped me right away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Very attentive to its customers., Will refer. Made you feel, welcomed. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great cars, Service and entertainment , my sales person

Great cars, Service and entertainment , my sales person was so nice . Thank you so much Kristen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.