Skip to main content

EchoPark Automotive Houston Southwest Freeway

(237 reviews)
Visit EchoPark Automotive Houston Southwest Freeway
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2023 consumer dealer award
(713) 481-2538 (713) 481-2538

Reviews

(237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Houston Southwest Freeway from DealerRater.

Want to share your experience with this dealership?

Write a review

Echo Park was quick to respond, helpful, nice, clean,

Echo Park was quick to respond, helpful, nice, clean, accommodating, thoughtful, patient, honest, and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easiest car buying process I've ever experienced.

Easiest car buying process I've ever experienced. Picked out the car online, filled out a simple credit app, got a call to confirm some details and picked up the car. In-and-out of the dealership in 30 minutes. If you want an easy no B.S. car buying experience, this is the place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

It is a good dealership with decent car selection.

It is a good dealership with decent car selection. Their customer support is helpful and responsible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was impressed.

I was impressed. My daughter and I went in knowing exactly which vehicle we wanted to look at, which she found on-line. Gil helped us to the car and guided us through the financing and purchase. Everything went very smoothly with no pressuring or drama of any kind. In the end, my daughter got the a very nice vehicle at a fair price. We will definitely look at EchoPark when we need to purchase another vehicle. Thanks for the positive experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excelente

Ruben is a very nice selle person I give him a good reference

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Buying

Christy Leal was a really nice and patient person. I give her a10 .If I need to buy a new car I would go back to her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

look for Ruben if your shopping for a car ???

this is a nice place to buy a car, straight forward deal, and they listen to what you want with respect. i will defenitely buy my next vehicle here. and when you come in please look for Ruben he is the best ???

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Everything was great, service was awesome, my only

Everything was great, service was awesome, my only complaint is my car smelled strongly of Fabuloso when I left the dealership. Maybe when cleaning the interior of the car use a less fragrant cleaner? Other than that everything was exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everything went smooth

Got my truck here. Christy made the process smooth and simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I drove in thinking I would just see what vehicles they

I drove in thinking I would just see what vehicles they had on the lot and move on to the next dealership…I was surprised by the professionalism and knowledge of the sales staff, and cordial atmosphere. They don’t have to “sell” you if you see the car you want. The staff provides you information which allows you to make an informed decision. Two thumbs up for Echopark. Dominik, the manager sets the tone for the environment and Andy, my salesperson had an awesome, positive attitude. I highly recommend Echopark if you are looking to purchase a certified pre-owned vehicle!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.