Reviews
Great overall exprerience
They did everything to accomadate my schedule. He came home to get the lease signed and than took care of my lease return. Loved leasing with him
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are thrilled to hear that Steven and our team were able to give you such an enjoyable and easy car buying (and lease returning) experience. We hope you're enjoying your new car! Please don't hesitate to let us know if there's anything we can do for you in the future!
Always Impressed
I am always impressed with the timelines, efficiency and friendliness of the entire staff! I will definitely be contacting Amy Luoma for my next lease!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Kayla for your review! We truly value giving our customers a pleasant service experience, and are thrilled to hear that Amy was able to impress you with that. We look forward to your next visit! Don't hesitate to let us know if there's anything we can do for you until then!
Purchase used vehicle
I would recommend going to see Earle Braley if you plan to purchase a used car. He was very informative and a real gentlemen. If was a pleasure to do business with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind review! We are pleased to hear that Earle was able to provide such a quality car buying experience for you. It's a pleasure to do business with you as well. We hope you're loving your new car! Please feel free to let us know if there's anything we can do for you in the future!
Terrific group!!!
I cannot explain how happy I am with these guys and the dealership!!! I thought no way would I be able to get into a Jeep right now, but they helped me and figured out a plan to get me there even though I needed a co-signer. They were super quick and got to the point of what I wanted and did not want. Thank you all so much and especially my terrific salesmen Jonas Diaz 😆
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your awesome review, thank you! Shuman CDJR values giving our customers a quality car buying experience, and we are thrilled to hear that our team was able to deliver that to your! Your time is valued and it's important to us that you are confident about your purchase throughout the process. Congrats on your new Jeep, we hope you're enjoying it! Please don't hesitate to let us know if there's ever something we can do for you in the future. We look forward to your next visit!
Leasing a new Jeep
Amy was very helpful in working with me to get a new Jeep Grand Cherokee. She assisted in finding the vehicle and lease options best suited for my specifications. My experience in the dealership was quick and easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great news, we're proud Amy was so helpful with your purchase! Congrats on getting your new Cherokee, thank you for letting us help. Come visit again when you're ready for any service!
Living the american dream.
I went to Shuman Chrysler Dodge Jeep Ram with my friend to make our dreams come true and decision to choose this dealership was a bullseye! Allen was very helpful and knew exactly what we needed. Next year I’m going to look for a new minivan and I can already assure everyone that I will visit this place again. Best staff and best prices I was able to find!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for giving us the chance to help, we hope that you're enjoying your new ride! When you're ready for service, let us know, we'd love to help out!
Excellent experience
I had an excellent second experience getting a Jeep at Shuman. My salesman took care of many of the details ahead of my visit. The finance officer also expedited my time. I love my new Jeep Cherokee. I would highly recommend the Shuman dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Monika, we're glad that you had another excellent visit with the team! It's good to know that Ross, Jordan, and the rest of the team could get you into your new Cherokee. If you need anything else, let us know!
Safety recall on my Chrysler 300S Alloy Edition
This recall was done in less time than promised. Both Dean Decker, Service Advisor, as well as, Dave Carlisle, The Service Manager were personable, professional & polite! Who could ask for anything more?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your review! Shuman is lucky to have such pleasant workers as Dean and Dave on our team! We're thrilled to hear that they gave you and your Chrysler a memorable service experience. Let us know if there's anything we can to help in the future!
Lease of Jeep Cherokee
Worked with Ross to order the Cherokee equipped with the specific options that I wanted. The vehicle was built and delivered in a reasonable amount of time. It was definitely worth the wait. I am very pleased with the vehicle and the service..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review! We are pleased to hear that Ross was able to give you a positive car buying experience. Shuman values matching the right customers with the right vehicles and we hope you're still enjoying your new Jeep Cherokee! Please don't hesitate to let us know if there's anything we can do for you in the future.
Service
Was able to drop off truck early to ensure i would receive it that same day. Make the drop off and pick smooth, along with making sure everything I ask for the truck was done. I highly recommend Mike Weinstein in the service area!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review, Erin! Shuman is lucky to have Mike on our team, and we're so glad to hear that he gave you such a great service experience! Our goal is always to give our customers a trouble-free time when they visit. Let us know how we can be of service to you in the future, we look forward to seeing you again!