Napleton Mazda of Naperville

I recently purchased a 2017 CX-5, and worked with David Thomas. He was very professional, low pressure, and made the process a positive one. He spent his time explaining what the vehicle had to offer, and did not pressure me to make a decision. It was his confidence in the vehicle that sold me. I came back after 6 weeks of checking out other vehicles. I am very satisfied with the whole experience, through purchase, and love driving my new Mazda! I look forward to the same experience with the service department in the coming years.

Bought a used car there this week. Very pleasant experience. Karl and the rest of the team their was very helpful, friendly, and easy to work with. I had been to several dealerships prior to Continental ..., some good, some not so good, but Continental was by far the best. Highly recommended!

Excellent job on preparing the used car I purchased from out of state. Terrible customer service. The salesman was not familiar with a wire transfer payment. After confirming twice in writing and with a phone call the importance of my pick up time, the salesman changed the pick up time at 8pm the night before to accommodate his schedule. The purchase documents had to be redone 3 times before they were correct. It took 3 hours for what should have been a 30 minute process. If you are local and have tome to burn probably not an issue. If you are considering an out of state purchase DO NOT use this dealership.

Karl was very helpful and straight forward getting me setup with a new cx5. And Stephanie was also very helpful and accommodating when I had to take my car in for service.

Very professional and low pressure experience in purchasing my CX-5 compared to previous experiences. David Thomas was great and ensured I was familiar and happy with the purchase.

We recently bought our third car from Continental Mazda and worked with Dan Eugea. What a great experience! Very customer focused, no pressure tactics, and upfront and honest through the entire process. Dan treats you like family and works to get you what you are looking for. Thank you Dan and the Continental Mazda team.

I live in ny car. So when ny 6 yr old car was pushibg 140,000 miles, it was tine to look for a new one. The new Maxda CX-5 Hrand Touring is by far the nicest and sweetest ride I've ever had. Takibg it out on tbe trst track was amazing. The comfort, the handlibg, rhe ride, rhe color made the decisiob to buy super easy. They gave me a great price on the new car and were fair wirh ne on ny trqde in. With great financing, i wont mind making rhe payments on rhis car..Thank you Continrntal for makibg buying a new car zo easy and enjoyable.

Jeremy***, Anthony, Denny, Bob, Bare, and the unseen prep guys all made it a seamless positive experience. Jeremy's hustle, positive demeanor, and sense of humor are unmatched. As the doors were being locked, despite saying he would stay, I told Nate to go home and that I would figure out the rest. You can try to train that but it's the person's character to do. All welcoming and helpful.

Continental Mazda, and especially Dave Thomas, make purchasing a car easy. They are down to earth, friendly, everyone there seems to love their jobs, and go out of their way to make sure you understand your vehicle.

This was my first experience with any Mazda dealer. I couldn't be more pleased. Karl was easy to get in touch with and very professional. The sale was low pressure. During my initial test drive, I was not quite ready to make a purchase. Karl stayed in contact, but did not annoy me. When I was ready to buy, the dealer had sold the car I wanted. There were no others in the near vicinity. Karl was able to procure one and the sale went off without a hitch. He also followed up after a few days to see if I had any questions.