Reviews
Unplanned car purchase made fun!
Due to an unfortunate accident a few weeks ago, we were forced to purchase another car sooner than expected. Our sales consultant, Marta Duraj made the experience as pleasant, fun and efficient as possible. Not only was she very knowledgeable about the car we were considering, she was friendly and empathetic of our situation. She was responsive and genuine and built our trust soon after we started talking. In addition to Marta, Josh Bruhn, our finance guy also went out of his way to meet our needs, explained everything thoroughly and was quick and efficient and friendly. All in all great experience all the way around! And of course we love our new car! Thank you Continental Mazda team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, we are very happy to hear this review!! Congratulations on your unplanned car purchase! We really appreciate you taking the time to give us feedback, we love to hear about customers experiences at our dealership and we are happy to hear it was so positive and enjoyable. If you have any questions or concerns about your vehicle please do not hesitate to give us a call or swing by, we would be happy to assist you. Have a wonderful weekend and enjoy!
Efrain and Manager were awesome
Efrain helped a lot. He was friendly, and thorough in his explanation. He made a great effort making it a comfortable experience for us. Wonderful service overall.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for such a kind review, we are glad you had a positive car buying experience at Continental Mazda and while working with Efrain! Congratulations on your purchase :) Have a great week & weekend! We look forward to working with you again in the future.
Great experience
Overall great experience jeremy Storino did a great job of being clear on everything and did a wonderful job explaining to us the process and how the car works. I like how he did not constantly nag us like what went on at other dealership and I like how he said that we could look at the car and if we had questions to ask him And the best part was that he was not over our shoulder the whole time. Great sales person.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is a lovely review :) Thank you for your kind words and thank you for choosing Continental! Congratulations on your vehicle and enjoy - please feel free to call us or swing by if you have any questions or concerns, we would be happy to help you. Have a wonderful week!
New Mazda 3 I Grand Touring
Jeremy hands down gives you the best overall tour and function of the car. He didn't just read a 5 minute reference on the car. He was able to navigate precisely to every feature we wanted to see and went in depth about all questions we had about the car. There were many hidden features that we didn't know that he brought to our attention that made buying the car easier. He was very personable and didn't try to paint you into a corner to buy at that very second. I always want a better price, but it was a fair deal. Valued our trade in spot on and he stayed passed close on a friday night to make it happen. I am recommending him to a friend and also their Finance guy was outstanding, I've heard horror stories and their guy was so respectful and forthcoming on all options and bells and whistles to add. Didn't shove it down your face and presented it respectively in many different packages. Got the extended bumper to bumper for 8 years or 100K.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! Thank you for taking the time to give us amazing feedback, we genuinely enjoy hearing back from our customers. If you have any concerns or questions about your vehicle please do not hesitate to give us a call or swing by the dealership, we would be happy to help you. Have a great week!
Exceptional service
My experience buying started months before I knew I was in the market. While visiting the service dept, which is stellar by the way, I was approached by Marta. She talked about a couple cars and encouraged me to take a look. 2-3 months later, I was in the market for a new car and I remembered the great experience I had at this dealership. I returned and had a great buying experience. The color of the vehicle I wanted was not available but she found it and picked it for me. The closing process was simple and easy as well. Thanks Marta
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, first of all, congratulations on your new car! We're super glad to hear that you had such a great experience at our dealership & while working with Marta and our other employees. All car buying experiences should be as easy and painless as yours was :) Enjoy your new ride! Please let us know if you have any questions, we would be happy to assist you anyway we can. Have a great week!
Great Deal, Great Service!
We've been to Continental Mazda several times and purchased new cars from them for years. We've always had great experiences with Continental Mazda. The cars are very reliable and maintain their value and appearance throughout the years. Ours sales employee Marta was very knowledgeable, had lots of experience, and made us feel very comfortable about purchasing our 2015 Maxda CX-5. I would recommend her if you are looking for someone who is willing to help and negotiate for you to get you the best deal.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello there! We are very happy to hear this news. This is such a wonderful review, thank you for taking the time to give us feedback and share your thoughts with us, we really appreciate it! It's so good to know that you have had multiple great experience at our dealership & while working with our employees. Congratulations on your CX-5 (gorgeous car)! We hope you enjoy - if you have any questions please feel free to give us a call or come on over so we can assist you. Have a great week!
New Mazda 3!
Jeremy made the process very straightforward which was a great help as I had just moved over from Ireland. He was very friendly and knowledgeable and I would recommend him and the team to a friend. The Mazda 3 is a ovely car and not too expensive which is great. I will be back in the future when its time to updgrade!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Good morning! Wow thank you for such a sweet review!! We are happy to hear about your new Mazda3, yay!! Congratulations and enjoy -- we look forward to working with you again in the future. If you have any questions or concerns at all please do not hesitate to call us up or swing by the dealership; we would be happy to assist you! Have a great week!
New CX 5
We have to say this has been our most positive car buying experience yet! Jeremy was thorough, patient and knowledgeable. We appreciated the lack of pressure but the willingness to provide us with all the information we needed to make our decision. Everyone we came in contact with was friendly, professional and helpful throughout the process. We would definitely recommend Continental Mazda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ellen! Well this is such a sweet review, thank you so much for your kind words. We appreciate your thoughts and feedback more than you know! Big congratulations on your CX-5, that is such a wonderful car you will not be disappointed. We are happy to know that your experience here was so enjoyable. If you have any questions or concerns please feel free to give us a call or swing on by, we would be happy to assist you. Have a great week!
New Mazda 6
Efrain, Jeremy, Mark and the rest of the Continental team were very straight forward and helpful in buying my new Mazda 6. We were able to work through any questions or concerns that popped up in a professional and efficient manner. I am extremely happy with my purchase and would highly recommend Continental Mazda for a car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your Mazda6!! Woohoo, what a great car! Thank you for sharing your experience with us - we love hearing customer feedback. We're glad that you are so happy with your purchase. If you have any questions at all please do not hesitate to cal us or swing by! Have a great weekend.
Marko is what you want from a car salesman
Marko made my Mazda 6 purchase super pleasant. He doesn't try to push or force you, and he is very understanding and kind. He was very helpful and he knows his stuff. From the time I walked in until the moment I got my keys and drove off, Marko made my experience of shopping for a new car easy and convenient!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, congratulations on your Mazda6!! How exciting, that's a great car! We're super glad you had such a positive time at our dealership and working with Marko. He's a wonderful member of our team and really understand the importance of customer service. Thank you for taking the time to give us your feedback and we look forward to working with you again in the future!