McGovern Ford of Framingham

So, my dad buys a car and is told he gets a complimentary oil change . Go to get the oil changed, and told, no full synthetic oil, and no tire rotation? Just a synthetic blend of oil. Seriously, you won't rotate the tires, which is recommended at each major service. Tried to up charge $20 for rotation and then $50 for the full synthetic. Asked for a vacuum of car, not done. Just washed. They have plenty of snacks, water and coffee

Framingham Ford (FF) maintained my 2006 Ford Escape Hybrid for years. As parts grew scarce, they scavaged the country for the needed parts and provided free loaner cars. When the exhaust system finally broke (a bit), instead of charging me an arm and a leg, they said "Go to Speedy or Midas!" They don't squeeze you for every dollar. The Service dept has always been professional and courteous. Wife and I investigated replacement vehicles; considered the CR-V, Forester, and the 2020 Escape. As I liked my 2006 hybrid, I wanted to wait for the new one. Glad I did. Framingham Ford (FF) made the purchase easy. Their employees---including Jerry, Rocket, Tim, and Mike, were all great to deal with. My wife, who has always hated the car-buying experience, felt relaxed during the purchase process. As for the price---One can't expect a steep discount for an in-demand new model, and FF still gave me enough of a discount to please me. Great sales and service. That's what one wants from a dealer.

Great to do business with, friendly staff, clean waiting area, and fast service.

Hassle free, did not quibble about providing loaner car

Service Advisor Jim Foley , Is great he knows how import it is to get our vehicles ( United States Postal Service )

This was the smoothest, fastest car buying experience I've ever had. No pressure! The salesperson Michael was a pleasure to do business with. Thank you

My buying experience was excellent and my first service experience was even better. They took my car into the shop as soon as I arrived for my appointment and had me out of there in 1:15 after completing all service (including a recall, oil change, tire rotation, etc).

Great to do business with, from sales to service. Easy to talk to, not pushy, walk through process was a great experience.

Framingham Ford did a great job working with us and Ford Corp to replace a driver side door panel. Part was ordered and part was replaced in a timely manner.

I went to Framingham Ford to service my Lincoln MKZ and my experience was truly exceptional. From the friendly and knowledgeable staff, to delivery of my repaired vehicle which was washed... I would return to this dealer in a heart beat.