Reviews
Great Service!
No wait, took car of me right away. And offered to Lyft home while I waited for vehicle service. Great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jessica, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
jvel79@yahoo.com
Had a very smooth and easy experience. Gabby was very nice and accommodating with my buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joe, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Best salesman, rate, and service
I called regarding an ES350 F Sport and Vincent helped me with verifying the car was still available. He set up an appointment for a test drive for the same day. When I arrived the car was ready to take for a test drive, I ended up trading in my Toyota Prius prime for the vehicle I had seen online. They offered the best price for my car and also worked with me and adjust the monthly payment where I would be comfortable to take the car. Overall great service from the salesperson all the way to the finance person. Would highly recommend the dealer and ask for Vincent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, and have an amazing day!
Fast and efficient service!
I brought my car for 15,000-mile service and tire replacement, and everything was done very quickly and efficiently!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Service Consultant Ali is the best!!
Ali is a FIVE STAR Service Consultant! Based on his customer service skills, attitude, management experience and follow-through, Ali should be in Executive Management!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Teresa, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Great and quick service
Went in for my 5k service, easy in and out. Anthony was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Keyes Lexus. We are always more than happy to assist you if anything else comes up. Take care!
George Nunez ( Aretes Services Solution)
I went to Lexus Keyes in Van Nuys, for my Lexus ES 350 for 10,000 miles maintenance , I want to thank Anthony Pastoral for assisting me, he make sure that everything on my care was check and even provided a loaner because it was already late afternoon when I came in , service is great , people are nice and polite, I would definitely recommend Lexus Keyes . nice doing business with you always .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi George, we're happy you found our staff to be so supportive during your experience here at Keyes Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Helpful
Salesperson was very helpful and addressed all my concerns.I left feeling like I got a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Atien, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Buyer
Sales person was awesome and a true pleasure to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Merrill, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Great Service
When you have a good Service Rep everything is better
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Keyes Lexus! If you have any further questions, please give us a call. We're always happy to help!