Reviews
Great service
Staffing were so nice and helpful specially Ken and Ash were really respectful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Anahita, we're happy you found our staff to be so supportive during your experience here at Keyes Lexus. We are always more than happy to assist you if anything else comes up. Take care!
Excellent service repair
Ali Is a 5 star service associate . And the rest of the service department is friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Keith, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
A great Experience
Wonderful time our salesman Alan Was the very best professional understanding easy to talk to very kind very refreshing made the whole experience special, it?s my first Lexus over the top Satisfied with the whole experience thank you so much Lexus the car is amazing I?m very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Roxanne, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Keyes Lexus, Van Nuys, CA
Extremely easy virtual buying process. Excellent communication by email, text or phone. Everyone extremely nice and helpful, all questions answered timely. A+ experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you so much for your positive comments about Keyes Lexus! We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Service
Our Service Consultant, Andy Benson is knowledgeable, extremely helpful, kind, and highly effective. It is a joy to recommend Andy Benson and Keyes Lexus in Van Nuys to family and friends. Rita & Armen Dumas
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Armen, thank you for your kind review; we are happy to pass along your comments to the team here at Keyes Lexus! We hope to be of service to you again in the future. Best wishes, Keyes Lexus
Keyes Lexus is Exceptional!!
The service at Keyes Lexus is exceptional. This is our third Lexus purchase from this dealership and each time the entire purchasing process has been a great experience. Danny Banayan, our sales rep worked with us to get us the best deal. His knowledge and expertise is the reason we continue to return to Keyes Lexus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Edith, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Experience
I was thrilled to work out a deal that really satisfied my needs and to drive another Lexus for 39 months??Alan and Christian were fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amanda, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Experience of a Lifetime
From the moment I stepped on the lot, Tim was literally an angel sent from the Most High God. He was honest, he was realistic and I truly felt like he had my back. The tears would not stop, I have never felt so blessed to meet another pure human. With Tim on the lot, Lexus can?t be stopped. In addition to Tim, Jimmy was next level. He was professional but as cool as a cumcumbef. I have never worked with a finance manager before but Jimmy is definitely the guy for the job. Then you have Mark, just the man with the plan and a smile to seal the deal. For a big boss, he was truly down to earth and relatable. He added to an already great experience. Thank you Lexus Keyes. I will never forget this as long as I live!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Alaina, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
5000 mi service
Fast,easy and courteous Service manager Bill Horval could not have been more helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carlton, thank you for your kind review; we are happy to pass along your comments to the team here at Keyes Lexus! If you have any further questions, please give us a call. We're always happy to help!
Keyes Lexus
Great place to visit and shop for a new car. Would definitely recommend this place to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jose, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!