Reviews
Service
Good,service consultant accommodating.Facility clean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Excellent service
I?ve taken my car to Keyes for many years and have always been pleased with the quality and expertise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
New car ?
Very professional, friendly, knowledgeable agent. Sam explained me all the pros of leasing a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Very good
Very good customer service and very easy processing
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello James, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Dr Joan
Always excellent service except they always tell you it?ll take a shorter time than it does they told us an hour and a half it took about over two hours also I have a $30 credit and I had lost an earring in the old car bought a new Lexus but no one called me back about looking for my earring in old car Do I still have my 30.00 dollar credit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Joan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Very quick, no haggle, great customer service.
Alex, Armen, Sam, Jimmy all helped me get my 2022 Lexus ES H quickly, hassle, and stress free. Very nice people, would come back to buy again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Keyes Lexus! We hope to see you soon!
Excellent customer service
I was able to get appointment online really fast , I got checked in on time and staff were so friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Maintenance service
Excellent representative make me aware of the recall that need to be repair
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Felix, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Regular Maintenance
Great experience as always at Keyes Lexus Van Nuys. Shoutout to Anthony for always making sure my car is taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mark, we're happy you found our staff to be so supportive during your experience here at Keyes Lexus. We hope you have a great day!
Lexus Van Nuys
Ruman is the absolute best!! Everyone was, nice, no pressure, helpful, and it was a relatively fast, easy process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jessica, we're happy you found our staff to be so supportive during your experience here at Keyes Lexus. We hope you have a great day!