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Jim Hudson Acura

(207 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

(207 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wanda the service representative is knowledgeable and

Wanda the service representative is knowledgeable and courteous. The actual work performed on my car was superb

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Marty, we're glad to know Wanda and our service team at Jim Hudson Acura provided you with top-notch assistance. Thanks for sharing your experience!

Jason was my sales person and he did an excellent job of

Jason was my sales person and he did an excellent job of telling me all about the benefits of the car I was looking at purchasing. He was both knowledgable and personable. I visited several dealerships and looked at various cars before settling on the RDX, but the reason I purchased from this dealership (which was an hour and a half away from where I live) was because of the sales representative, Jason, and the wonderful service provided by the entire staff. Buying a car is not an easy experience these days and it is difficult to find people who know their craft and are willing to take the time to work with you. This dealership went the extra mile and provided excellent service. Good customer service means something to me and I appreciate it when I get it. Thank you, Jason, and Jim Hudson Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Jason and our team at Jim Hudson Acura made your car buying experience worthwhile. We appreciate you choosing us despite the distance! Enjoy your new Acura RDX!

Very trustworthy and efficient.

Very trustworthy and efficient. Benjamin was very friendly and attentive in making my stay comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you found our team at Jim Hudson Acura trustworthy and efficient! It's great that Benjamin was able to make your experience comfortable. Thanks for the positive feedback!

Customer service is great they make sure that you are

Customer service is great they make sure that you are taking care of dealing with your vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Valerie, we are grateful for your review. Thank you from all of us at Jim Hudson Acura!

Jim Hudson Acura to me has always been very impressive in

Jim Hudson Acura to me has always been very impressive in the area of customer service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mary, we are glad to hear that our team has provided top-notch service. Thank you for being a valued client of Jim Hudson Acura!

Always pleasant and efficient.

Always pleasant and efficient. Very knowledgeable and informative about whatever my needs are which I appreciate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Shermal, we're delighted to know that our team at Jim Hudson Acura could provide you with the efficient and knowledgeable service you deserve. We appreciate your feedback!

My service was excellent!

My service was excellent!! My service rep.Antionette was GREAT. On a scale 1-10. TEN it is. She kept me informed to what was going on at all times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Antionette provided excellent service and kept you well-informed during your visit to Jim Hudson Acura. Thanks for the perfect score - see you down the road!

Fast service, amazing customer service My advisor

Fast service, amazing customer service My advisor understood my concerns and offered an affordable solution. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that our team at Jim Hudson Acura was able to provide you with quick and amazing service! It's great to hear your advisor understood your concerns and offered an affordable solution. Thank you for the review!

It was easy to make appointment, service department

It was easy to make appointment, service department verbally confirmed and service performed as requested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your positive feedback about your dealership experience is sincerely valued by us.

Excellent service each time I have been in for routine

Excellent service each time I have been in for routine maintenance and Auto Butler on my 2021 RDX.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Betty, it means the world to know you are happy with our services! Thanks for leaving Jim Hudson Acura a five-star review, and we'll see you next time.