Reviews
The Best of the Best
My Salesman Hooman was recommended to me from a relative that had a awesome experience. Hooman was kind, professional and new everything about all cars! I didn’t feel rushed on making my decision and I even left the lot with no car but within 24hrs he texted me with a picture of a car with all the specs that I wanted and I met him at the dealer immediately! I was very happy with the whole process A-Z!!! The guy in finance (Alvalaro)was also the best. A+ service all around! I highly recommend this dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re thrilled to get this kind of feedback.Thank you for taking the time to review us. Hope to see you again in the future!
Exceptional Service
I have been using Keyes Toyota service for 8 years on my 2014 Prius V. They have helped me stay ahead of major repairs and the car runs like new. The service department is always efficient and reasonably priced. Thanks Jeyes!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Russ, that’s wonderful to hear. Thanks so much for leaving us a review. Have a great day!
Servicio muy bueno siempre resuelven el problema
Me gusto el servicio y también la persona que me atendió muy amable compré partes también muy amables bien servicio gracias e comprado 3 carros y nunca e tenido problemas con todos los servicios
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad you had a positive experience, Ana. Thanks for reviewing. We hope to see you again!
I would like to recommend this dealer. Thank you!!
Was very good experience, I had my care service in really good time.Was my first time in this dealer car service section. Iván is very kind person and his knowledge about his job helped me a lot!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!
Great service
Ivan is the best advisor I have worked with, very knowledgeable, friendly, kept me informed every step of the way, I will be recommend the dealership,thank you Ivan!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the positive feedback. It means a lot. We look forward to serving you again!
The best around!
I have been a customer for over 15 years. My two services advisors over that time have always been honest and helpful. Mario Chutan is now the service manager. He is never too busy to be professional & courteous. Because of my experience with Keyes I wouldn't go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad to learn your experience was a positive one. Hope to see you again!
Maintenance Service Review
Sam Nejad is my Service Advisor and he is amazing! Sam has been servicing my car since 2020 and always listens to any concerns I may have. I always feel that my car is in good hands with Sam. He makes my car maintenance experience easy and pain free. Thank you Sam for being humble, honest, and patience with me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Allison, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!
Eddy on the Ready aims to Please
Mr. Eddy Sanchez it was wonderful that you were there this time. I missed your patient demeanor a caring manner and Professional disposition last time I brought my car for service as it was your well deserved Day Off. Thank You and your Technician for the preemptive alert to my Corolla’s Break Fluid dark color and the need to be drained soon. Thank You. Keep up the very Good Service you provide us. I have been a part of the Keyes Clientele for almost 10 years and Toyota Corolla 20 is my 4th Car at your Dealership. !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!
Great service
I got the best service from kenny at toyota van nuys. He took take of my maintenance in my car and had me in and out quickly. I really appreciate the service here i give him 5 stars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for choosing us to service your vehicle, Cici! We appreciate your time and hope to see you again!
Keyes Toyota of Van Nuys
Eddie and his staff did a great job ensuring that the brake pads worked smoothly and efficiently. They tested several times before releasing the car and there are no squeaks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Nina, that’s wonderful to hear. Thanks so much for leaving us a review. Hope you have an amazing day!