Reviews
Best Car-Buying Experience
I am 48 years old and have bought quite a few cars in my lifetime but this was by far the BEST experience I have ever had! I found my car online and a Keyes salesperson texted me an extremely fair out-the-door price without me having to haggle. I drove 2 hours and bought the car for the exact price I was quoted without them trying to upsale me anything like gap insurance or extended warranties. I was in and out of the dealership in under 45 minutes!!! The only reason it took that long was because it was a busy weekend and the finance person had several people ahead of me. Emilio was AMAZING! He was honest, kind and gave me his absolute best price upfront without “starting high” and wasting my time trying to negotiate him down. I HIGHLY RECOMMEBD buying a car from Emilio!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is so great to hear! Thank you very much for taking the time to review us. We hope to see you again in the future. Safe travels!
Best Toyota service in the world!
The service manager, Sam, gives the best advice for keeping your Toyota running like new all the time. He accommodates people and is very helpful, friendly, professional and efficient at getting things done right the first time. I can't say enough good things about them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for trusting us with your vehicle, Thenepkp! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!
Tire and 20 miles inspection
Did not have an appointment but I was concerned about my front passenger tire slowly losing air. My advisor was Giovani who was amazing. He took care of my problem in a timely manner and I picked up my car within 2 hours. Thanks Giovani.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’ve got your back, Priscilla. Thank you for stopping by our service department today. It was a pleasure to get you back on the road quickly. Take care!
Service
So far so good the service experience and fast. The waiting area is good and comfortable . Friendly staff, knowledgeable and thorough explaination service performed . Will come back again
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Glad to learn your experience was a positive one. Have a wonderful day!
SOLD!
Courteous, fast, efficient. The dealership is clean, well staffed, lots of action and customers throughout the building. Good energy. I bought the car. That says it all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rob, we’re so happy to hear you had a good experience. Hope you have an amazing day!
Good Experience
I took my Toyota Venza for a regular service appointment. Everything went smoothly. They have great concierge. Very knowledgeable service advisor: Eddie Sanchez. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dan, Thank you for sharing your 5-star experience! We really appreciate the positive feedback and will be sharing this with our team. Safe travels!
Service cosultant
Professional,courteous and efficient The rep ,Kirk is highly recommended clean and comfortable waiting area the work took al little longer time I expected will see the quality of repaired work in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind words MH! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!
First time service at this location
I appreciate it when they take the time to explain (in layman’s terms)what I need.. which one a priority is and which I should look to have changed in the future because it is wearing down. And I like the breakdown of what is recommended vs. what they actually see that needs to have done. David did a really great job with this. He took the time to listen and then explain and find solutions. I hope that does not change, and I appreciate an honest service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
That's awesome to hear, Janice! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!
Anthony rocks!!
Anthony exceeded expectations! No pressure, just sincere desire to make me happy. He was supposed to go home early, but he delivered the car to my house and ubered home 1.5 hours away. What dedication!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's great to hear! Thanks for the review and we hope to work with you again in the future. Please reach out if you have any questions. Thanks!
Service experience
John is great! Service experience was as smooth as can be without an appointment . Will continue to come to John in the future - coffee and doughnuts are satisfying
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Really glad you had a positive experience, Francesca. Thanks for reviewing. Have a great day!