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Castle Rock Chevrolet GMC

(521 reviews)
Visit Castle Rock Chevrolet GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 229-1699 (888) 229-1699
Used (866) 755-3043 (866) 755-3043
Service (866) 763-0008 (866) 763-0008

Reviews

(521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Rock Chevrolet GMC from DealerRater.

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Sales experience with Paul Lowery

I am very happy with the deal(s) I received from Paul. He beat all the competition I could find and followed up with outstanding customer service. In fact, a month after I bought my 2019 Corvette from Paul, I bought a 2019 GMC Yukon from Paul. Needless to say, I highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always Satisfied

Today I Purchased My 3rd Silverado From Medved Castle Rock & I Always Work With Paul Lowery Because Of His Knowledge, Honesty & Integerty. Thank you Paul

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Terrific service from MedVed

Great experience with Ed and Scott. They were terrific and worked us through the process very painlessly. Our whole family shops and gets our service at MedVed. Great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

couldn't be better

Paul Lowery is calm and knowledgeable and efficient. And comprehensive. Low-key enough that I felt no pressure. I recommend Paul, at Medved, for truck or auto needs. The service dept. whisked me in immediately when I had a problem after one day of ownership. No more problems. The finance specialist and Paul Lowery's supervisors were equally helpful and available. I like the gentlemanly attire. It is professional and reassuring.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The very best!

We continue to purchase our vehicles from MedVed based almost entirely on Tim K. In the Service Dept. The level of expertise and professionalism is unsurpassed. We have gotten 6 vehicles and have never been disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

ABSOLUTELY Awesome

I would like to thank the entire staff at Medved for the awesome experience with leasing my 3rd Equinox! Always excellent! A special shout out to Ed for taking care of excellence service! In fact, I sent my boss in and he purchased a new vehicle because of the excellent experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

Ed Ramos and Scott Malone are great to deal with. Second and third lease with this dealership. Love the Service Department. Best experience in what is a difficult process. Thank you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Sales team

The Medved sales team really cares about the customer and gets the best deal they can for you. Edwin Ramos and Scott Malone did an outstanding job and were great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service team did a great job in short period of time.

Tim was friendly and very knowledgeable on the services I needed and the work was completed in the time he said it would be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Great service! I enjoyed visiting Medved. Everyone was so nice , especially Paul. There was no pressure on me to buy a vehicle immediately. Also, Paul was really helpful with showing all of features of the car. I would definitely recommend my friends and family to go to Medved Chevrolet!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.