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Castle Rock Chevrolet GMC

(521 reviews)
Visit Castle Rock Chevrolet GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 229-1699 (888) 229-1699
Used (866) 755-3043 (866) 755-3043
Service (866) 763-0008 (866) 763-0008

Reviews

(521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Rock Chevrolet GMC from DealerRater.

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Lease buy out

Buying out a lease on my truck...not a glorious or even profitable experience for Medved but they treated me to 5 star service nonetheless. John Cook took great care of me and made the process painless. I will continue to service my truck at Medved and highly recommend their sales and finance teams.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New 2019 GMC Denali

We had a great purchasing experience . Paul Lowery always gets us what we're looking for at a good price. We will be back again next time we need another new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fuel Pump

My service advisor made sure that all of my needs were taken care of. The part came in damaged and my car was there longer than expected. My advisor quickly got me into a loaner vehicle so that I had transportation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Used car purchase

We have bought a few cars here in the past, courteous and friendly staff. Good service. Honest and fair upper management. You can get a fair deal here, plus we like to keep our money here in Douglas county. Medved supports our local community.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oil change

Med Ved always doesna great job of not only taking care of my vehicles regular scheduled maintenance, but they are extremely polite and friendly and good at finding things that should be addressed if needed. I have used these guys for years and never felt like they pressured me into something I didn’t need and they always treat me like a VIP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

5 stars

Amazing buying experience from start to finish! Major xxxxxxto Scott Malone and Ed Ramos! Highly recommend this dealership- they are on their A game!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Chevy Truck

Doug Sheehan, Adam, Gavin, and the entire team treated us very well from beginning to end. I would highly recommend Medved for all your vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buy here, Service here...for LIFE!

We get our vehicles serviced at Medved so it made sense to shop at Medved for our next vehicle. We really enjoy our service writer, Tim. We were treated so well when we bought our 2019 GMC Acadia. The salesman, Michael, took his time to show us all of the features of the car. The sales manager, Scott, made sure we got the best deal they could offer. We got a great military discount and a respectable offer on our trade-in. I can't recommend Medved enough to my friends, family and military family for purchasing your next car and for any of your maintenance needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

On time complete as promised.

Tim Konitshek is a truly outstanding service manager! Underpromises and over delivers every time! Thorough maintenance knowledge and a practical approach to assuring that vehicles are well maintained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Well managed

Michael and the staff worked well together. Answered all my questions. Driving from Colorado Springs, Michael had at truck waiting for me from are phone conversation .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.