West Herr Acura of Buffalo

Sales experience was great. My salesman Valery was awesome.he was very polite and professional .He made sure he explained everything in detail.

Jason in Service was very accommodating. My vehicle was serviced promptly and professionally. I would give him a 10!

Always have a positive experience at West Herr Acura. I'm treated with respect and in a professional manner. Jason Starnes deserves a high 10! He never tried to sell me something I didn't need and explained the print out I received at completion. I like West Herr Acura and would never go anywhere else for service of any kind for the Acura RSX I love!

The service team at West Herr is amazing! Jason went out of his to help with a difficult situation. He provided amazing customer service, and I am so grateful!

Jason and the team are great! They are always kind and accommodating whenever I visit!

I would like to give a HUGE shout out to Jason in the service department. My windshield wipers stopped working suddenly and he went above and beyond to help me. You are lucky to have an employee like him!

Always have a positive experience at West Herr Acura of Buffalo. Jason in particular the service manager provides exceptional service. He’s honest about what service you really need and takes the time to meet and discuss options with you. When I arrive they are always ready to take my car, the immediately perform a safety check and upon pick up my car is always washed! I’m not only impressed with the service that the certified mechanics perform but Jason makes the whole experience positive. It’s actually because of him I decided to buy out my lease as I feel really comfortable with the Acura service!

Went in for routine services. Jason was experienced and helpful. He took the time to explain what was needed and what will be needed in the future. Great experience!

The service was professional, timely, courteous and outstanding. Customer service at west herr acura definitely differentiates the customer experience relative to other dealerships.

Jason was very helpful. Gave a detailed breakdown of maintenance services done. Would def return!