Reviews
New Car Purchase
Victor Adewuyi was one of the nicest sales guy we have ever dealt with. Was not pushy, friendly and informative. Would recommend dealership and in particular Victor!
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear! We're happy that you would recommend us and glad that we could provide friendly, informative information about the vehicles that you were interested in. Congratulations on your new car!
New Truck Purchase
Purchased a new 2017 2500 Mega Cab Big Horn Edition. I work away from home, and my wife went to Salsbury's. Frank L. is a close friend of mine, and Frank had Jarrad Fontenot show her the 2500 trucks they had in stock. Jarrad took his time, and answered any questions she had concerning the truck. The dealership fueled the truck, and let her take it, until I arrived back home. This was my second purchase from Salsbury's, and I am quite pleased with my wife's selection. Easiest purchase I've ever completed without seeing or test driving my new truck. Thanks Frank, and Jarrad!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your excellent truck buying experience with us! We're thrilled that you and your wife were able to find the perfect RAM Truck, and that the purchase experience went so smoothly! Enjoy your new 2500, and be sure to let us know if there's anything else we can do for you!
Outstanding Experience
Gus Berendson provided an awesome buying experience. He listens to the customers needs and does everything he can to link up the need with the right vehicle at the right price. This was my second purchase experience with Gus and I will continue to come see him in the future for my automobile needs. Great job once again Gus!! I appreciate all of your help... Paul M
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the awesome review Paul! We're happy that Gus could make another deal with you and get you into a car that you wanted. We always want to find the perfect car for you and get you into something that you love. Congratulations on your new ride and we look forward to seeing you again soon!
Feeling valued and secure
Gustavo Berendson knows how to take care of his clients and help them the most! He is a very friendly, polite, and honest person. It is a joy to work with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad you enjoyed your experience with our team! Customer service is a top priority for our team and we'll always do our best to make sure you have a great visit. Thank you!
New truck purchase
This was my fourth vehicle purchase from this dealership. A+ buying experience. Very good selection of vehicles. Great website. I picked out my vehicle before a visit to the dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great experience
it was a pleasure doing business with victor and lee as they helped with my purchase of my dodge ram 1500. I will be doing business with them again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good experience!
We had a great experience purchasing our new Ram 1500 4x4 from the minute we got on the lot. Kevin Turner Jr. greeted us with sincerity, was easy to talk to, willing to listen and answer our questions, and was knowledgeable about the vehicles he had for sale. Our involvement with the sales manager, Jeff Cope and the finance dept., Lee Ortego was excellent, friendly, to-the-point conversations, as well. We really appreciate the genuine way that Kevin and all the staff treated us. Many, many THANKS!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great painless car buying experience
Jarrad Fontenot was so helpful and made it a breeze to buy our new truck. We got exactly what we wanted and was in and out in no time. Definitely recommend this dealership to anyone looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Won't warranty work performed NOR return phone calls
Brought my 2008 Ram 1500 in for a rattle in my exhaust/catalytic converter. Had to pay diagnostic charge of $100. Was told they had to replace a bracket that was supposed to hold the exhaust. Total bill was $197. Two days later the exact rattle started again. I looked under the truck and all that I could see as being replaced was 2 nuts on a rusty u-bolt. I called twice and the service manager would never return my call nor would anyone I spoke to tell me what the warranty was on such work. Terrible. I'll never go there again and I will tell all of my friends and everyone I can.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Unbelievable......
Traveling through Baton Rouge in my Jeep Grand Cherokee SRT8 when it begins to misfire and the check engine light came on. Googled my way to the dealership and , wow. Turns out at 28K my bent camshaft had damaged my lifters. This is not an oil change...! The backlog is generally 2 weeks, to begin the work! I'm literally stranded 300 miles from home... That was 2 days ago. These guys LITERALLY dropped everything to diagnose, order parts and execute what the book says is an 11.5 hour job. They are test driving it now. They also found and cleared 2 open recalls. I'll be back on the road before sundown! I'm actually thankful this happened here instead of at home because I'm relatively confident that big box dealerships in Houston only think inside the box... This would have taken weeks to resolve... This is one of if not the best dealership service I've EVER had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair