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EchoPark Automotive Syracuse (Cortland)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (117 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great place

Mike Janeski is a great salesman...he's funny and doesn't push you to buy cars. On top of that, he makes sure that you get the car you need and want! I definitely recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! We love playing matchmaker – so glad we could help you find your dream car.

Not happy with serviced dept

Had apt. In the serviced dept 9/5/2017 at 11:30 I was there my birthday oil change and once year inspection and get a new back wiper and check my power steering , well in inspection I was told my tire on right side ( back & front ) I need new one my tire the writing on the tire in inside there no making so my car would not pass and try to sale me two new ones I said NO so when I get to Maine I went the garage where I been going for years and had them check my tires and passed so what xxxx was the guys there thinking because a female .?Brought my car in sun auto in Cicero Ny

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best experience ever!!

Ben baum is the greatest salesman ever! Being a single father and self employed I didn't think I would be able to get a nice vehicle. However Ben worked his fingers to the bone to get me what I needed. I recommend this place and Ben 1000% all the way. I will be going back there to trade in and up when the time comes. Thanks again Ben!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

Great service

Bought a 2014 Chevy volt and has been great ever sense, got a good deal on it with great people working there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

Great experiance

The best car buying experience I've ever had. Marty Johnson did a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Steve Potter we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Syracuse (Cortland). Thank you!

Bought car

While looking for a new car I was recommended by co workers to go to Sun Auto . It was the best decision I could have made. Within five days I drove away with a new car, thanks to Benjamin Baum who has gone above and beyond any customer service that I have ever received. I was able to get the best rate possible with all his hard work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Syracuse (Cortland) they made your day.

Carrie

Great experience Jared Dann helped me through this whole process and made the experience very easy got a price I wanted great car low mileage and My daughter loved her big blue balloon lol.. Thank You Jared Dann

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

Customer

My husband and I purchased an SUV from Ben who works with sun auto in cortland. He was great he got me in the SUV I wanted answered all my questions great overall customer service. This will be my 3rd vehicle from sun auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

Chevy Cruze

Marty Johnson and the staff at Sun Auto Warehouse in Cortland are a first class act were attentive to my needs and gave me a perfect car that fits my needs and budget can't say enough to Marty and Bill O'Gorman and his staff number one in my book

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We’re really feeling the love right now. Thank you so much for leaving this wonderful review.

Sun Auto Warehouse and Ben Baum

Sun Auto Warehouse in Cortland, and Ben Baum as sales representative, provided an exceptional car buying experience for us. The facility was clean and everyone we encountered went out of their way to extend a helping hand. Ben Baum was our primary contact and was exceptionally knowledgeable and friendly. He was also professional enough to admit if he didn't know an answer and then followed through to get us the answer we were looking for. The experience was not at all stressful, nor did we feel pressured. Ben continuously sought to find out what we were looking for and then help locate options that we could consider. We experienced several dealers and sales reps during our car search. Our experience with Ben and Sun Auto was head and shoulders above the others. We wholeheartedly recommend Ben Baum and Sun Auto Warehouse to anyone shopping for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Syracuse (Cortland) they made your day.