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Blasius Kia

(120 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
New (959) 209-8530 (959) 209-8530
Used (959) 209-8352 (959) 209-8352
Service (959) 209-8708 (959) 209-8708

Reviews

(120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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First time Kia buyer.

First time Kia buyer. The Blasius brand of dealership is well known and regarded. I had pleasure of working with Taulant Benga, salesperson. He is direct, interested and quick. He made it easy and left me feeling well served and respected. Thanks to Taulant and the Blasius team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greetings Fran! Tau has a background in hospitality, and the skills he learned are on full display as he guides his customers through the purchase process. A vehicle purchase begins in many different ways, but we want them all to end the same, and that’s with a satisfied customer! We’re delighted to know Tau helped you drive away with your new Kia and a great customer experience. Thank you for taking the time to write your review Fran!

Tyler, Matt D, and John really kicked butt in helping me

Tyler, Matt D, and John really kicked butt in helping me purchase my new 2024 Sportage! If you'd have told me 5 years ago that I'd be buying a new Kia, I would have said you were stoned. These cars have come a long way and I couldn't be happier! My son leased a new K5 from Tyler earlier in the year and he's been thrilled ever since. I wouldn't hesitate a second in recommending Blasius if you're looking to purchase or lease a new Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Bob! A lot can change in five years, and Kia has been changing for the better! Our Blasius Team has to keep pace with the tremendous progress the Kia brand continues to make, and Tyler, Matt, and John are eagerly and enthusiastically up to the task! We’re so glad they’re efforts delivered great vehicles and great experiences to you and your son and we’re grateful for the time you took to write your review. It was a pleasure to serve you Bob!

Service and help I received in the purchase of my new

Service and help I received in the purchase of my new Sportage far exceeded other transactions I've made in the past. If this dealership maintains it's present course I could see a great future ahead.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Larry! All of us at Blasius Kia are determined to stay the course and find ways to deliver great experiences to every customer that enters our building, and after 3-plus years in operation, the future certainly looks bright! We’re grateful for the opportunity to exceed your expectations Larry and look forward to working with you again in the years to come! Thank you for taking the time to let others know about your experience!

Buying a used car from out of state dealership....

After months of searching for a used BMWi, drove 2-1/2 hours to Blasius Kia, Watertown from Long Island after seeing their ad- as described, it was Pristine! We bought it, but when we collected it 2 days later, at highway speed enroute home, we detected a problem with a rotor. Verified by our mechanic. Blasius offered to bring a new Kia to us, as a loaner. They collected the BMWi, returned it in 3 days, with new rotors on all 4 wheels, and with RunFlat tires as specified for this model. It was also freshly washed and had a full tank of gas! Unbelievable service!! Want to thank our salesman, Jon, Finance manager, John, and also John Rita, the Sales Manager who organized everything in such a timely manner! Feel very fortunate to have done business with them - it could have been a nightmare. Larry Thompson, Greenlawn, Long Island

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Greetings Larry! It’s clear from your review that finding the right dealership is just as important as finding the right vehicle. Complications can occur in a vehicle purchase, regardless of how hard we try to make the process smooth. We want our customers to confidently drive away from Blasius Kia because they know our staff will always be ready to assist them should the need arise. We’re so glad Jon, John, and John Rita went above and beyond for you in your time of need and delivered the great customer service we’ve all grown to expect. We feel fortunate to have done business with you Larry! We appreciate the time you took to tell others about your experience as well as the opportunity to turn a potential nightmare into a dream come true!

I had no issues with the Dealership Rachel the

I had no issues with the Dealership Rachel the Salesperson was great..Courteous and respectful..No issues with my overall experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review! We are glad to hear you had a great experience and are loving your new vehicle!

Recovered from lost sale!

Zabdiel really went above and beyond by bing an advocate for a lost sale due to the arduous buying process. Jason thanks for reaching out to get a deal done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greetings Alfred! At Blasius Kia, we genuinely want to make the purchase process as easy as we can for our customers. This goal is set by Jason, and he encourages his talented team of Client Advisors to do all they can to help get our customers into the vehicles they love. We’re so glad Zabdiel’s efforts helped get you into yours and appreciate the time you took to tell others about your experience. It was a pleasure to serve you Wallace!

Our salesman Jamie was always kind and courteous.

Our salesman Jamie was always kind and courteous. The finance department and sales managers, on the other hand, were not so nice. The first time I tried to buy a 2023 Niro Hybrid, the interest rates kept changing every time I spoke with John one of the Finance Managers. We argued and I called off the sale. A different Sales Manager. Matt, called me and assured me the interest rates would stop changing. He seemed nice enough and I scheduled delivery. On the day of delivery, I was told, a “manager” had somehow taken the keys to my new car “home.” Blasius told me we could finalize the deal and I would still drive my old car home. They would bring me the new car on Monday. I didn’t like that. I asked why the “manager” couldn’t be called and asked to return the keys. The person who took the keys suddenly turned into someone from the service department. I was told the employee could have left the keys in his pocket, or put them in the wrong car or maybe the keys were even numbered wrong. These employees couldn’t be called because they could be in Maine or on the Cape. It appears there is no accountability by those employees who have access to the new car keys. Now, Matt, who had seemed so nice, became surly and angry. He was more interested in shoving the responsibility for the missing keys onto an employee who couldn’t be reached. He began making foolish declarations like, “I’ll fire the employee on Monday or some of these employees are only twenty-two years of age.” Excuse me? Since when does age have anything to do with accountability? He even tried to put the blame on me saying they had tried to call and tell me of the problem but I didn’t answer my phone. Blasius called me three times Saturday morning. I was busy but I took the first two calls, and neither was about “missing keys” By the time I received the third call, I was driving to Watertown and I don’t answer my phone while I am driving. Through all of this, Jamie remained quiet and courteous. I told him I was sorry he wouldn’t receive the commission for selling me the car and it was not his fault. If I could buy a car without dealing with the sales managers and finance managers, I might do that but all of them seemed more interested in arguing with me than selling me a new car. I would caution anyone who wants to work with Blasius to be very careful. I read several reviews online and many others have found Blasius to be hard to deal with in various ways. We have a 2014 Kia Forte Koup. We have bought parts and had service done in Watertown. The parts department and the service department have been very helpful and courteous. However, the sales managers and finance managers are another story. In the end, we decided, no keys, no car, no sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Patricia, Thank you for sharing your experience, and we apologize for any challenges you faced. At Blasius, we aim to provide reliable vehicles and support, and we regret that we fell short. Your feedback is valuable, and we’d like the chance to address your concerns directly. Please reach out to Ariel Noonan at (959) 209 - 4911 so we can work toward a resolution. Thank you again for your input, and we hope to restore your trust.

VJ made my 60 birthday a great experience.

I had a great experience today while purchasing a vehicle at Blasius Kia. Vanjovi Mangunay was very professional and friendly made me feel very comfortable. He answered all my questions that I had about the vehicle and helped me get to the payment I wanted. He also told me I can come by anytime I have questions about the car. I will definitely recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Patrice! We’re thrilled that VJ helped make your birthday at Blasius Kia so enjoyable, but rest assured that you would experience that hospitable, professional purchase process on any day of the year! We’re grateful for the opportunity to be included in the festivities however, and for the time you took to tell us what a great job VJ did. Thank you for your recommendations Patrice! It was a pleasure to serve you!

PERSONALIZED ATTENTION

I PURCHASED A SPORTAGE 3 MONTHS AGO AND THROUGHOUT THE WHOLE PROCESS EVERYONE ONE I DEALT WITH ACROSS ALL DEPARTMENTS WERE MORE THAN JUST CURTIOUS THEY WERE HELPFUL, KNOWLEGABLE AND WENT OUT OF THERE WAY TO ALLEVIATE ANY CONCERNS I MAY HAVE HAD THROUGHOUT THE WHOLE PROCESS. I DID MY HOMEWORK WITH OTHER DEALERS AND MODELS AND THEIRS WAS THE BEST BOTTOM LINE FROM TRADE-IN, PURCHASE PRICE, OPTIONS, FINANCING AND FOLLOW UP AFTER PURCHASE. KIA HAS A GREAT LINE-UP OF VECHICLES AND I'D RECOMMEND THIS DEALERSHIP ALL DAY LONG. iF ALL THERE SALES FORCE IS AS GREAT AS JON KUTROLLI YOU CAN'T GO WRONG AT THIS DEALERSHIP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Cal! The process of purchasing a vehicle at a dealership has changed in so many ways. Customers can utilize a multitude of resources in their vehicle searches, and with so many options to choose from, we can’t take their knowledge for granted! We have to make sure we’re doing our homework and keeping our prices competitive as a result, but that’s only the beginning. Delivering a great experience to our customers is just as important as the vehicles they find on our lot, and the talented team our Dealer Principal has assembled makes it their goal to deliver them everyday! Since joining the Blasius Kia in its fledgling stages, Jon has brought his inimitable intuition and resourcefulness to the Sales Team, which has helped him deliver effortless purchase experiences to countless customers. We’re so glad he was able to do so for you Cal, and appreciate the time you took to tell us how he did! We’re grateful for your recommendations as well and look forward to serving you in the years to come!

The used vehicle service department failed me numerous

The used vehicle service department failed me numerous times and lied about fixing the issues I brought my vehicle in for. Untrustworthy dealership at best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hello Mike, Thank you for sharing your experience, and we apologize for any challenges you faced. At Blasius, we aim to provide reliable vehicles and support, and we regret that we fell short. Your feedback is valuable, and we’d like the chance to address your concerns directly. Please reach out to Ariel Noonan at (959) 209 - 4911 so we can work toward a resolution. Thank you again for your input, and we hope to restore your trust.