Skip to main content

Blasius Kia

(120 reviews)
Visit Blasius Kia
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
New (959) 209-8530 (959) 209-8530
Used (959) 209-8352 (959) 209-8352
Service (959) 209-8708 (959) 209-8708

Reviews

(120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

The worst experience I've ever had purchasing a car.

The worst experience I've ever had purchasing a car. The sales person couldn't get my insurance straightened out so I had to do it on my own. The financial manager cracked a "joke" about the Jack Daniel's bottle in his desk, followed promptly by him asking if I drink. After having the car for less than 30 days, my dashboard lit up with 4 different lights and Kia wanted $150 just to run the diagnostics, and wouldn't take the (free) diagnostics that Auto Zone had already run, which stated it was an easily fixable issue. They also hit several snags with my family member's purchase, including neglecting to get it registered for the day they said they would, on top of forgetting to actually give her the registration upon purchase. The sales person neglected to tell my family member that her car wasn't ready, then didn't bother apologizing for the "miscommunication" when we went to pick up the cars (neither of which were ready when they were supposed to be). Neither car had a full tank of gas, despite the promise that they would. Multiple issues came up with both cars after purchase and no one responded to emails. If I could give them 0 stars, I would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, and we apologize for any challenges you faced. At Blasius, we aim to provide reliable vehicles and support, and we regret that we fell short. Your feedback is valuable, and we’d like the chance to address your concerns directly. Please reach out to Ariel Noonan at (959) 209 - 4911 so we can work toward a resolution. Thank you again for your input, and we hope to restore your trust.

Great Experience!

Blasius Kia made everything really simple and stress free. Tyler Mei was the salesman and I was happy with the service. Although I did not end up getting my car from this exact store, Tyler pointed me in the right direction to purchase my car at another Blasius store nearby. I appreciated that Tyler did not waste my time, as he took the time to understand my needs as a costumer and act accordingly. I would recommend Tyler and Blasius Kia to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Tara! We can’t get every customer that walks through our Showroom doors into a vehicle they love, but we want all of them to drive away from Blasius Kia with a great experience! To that end, our Client Advisors are encouraged to be sensitive to our customer’s wants and needs so they can arrive at a decision that’s best for them. It’s clear from your experience that Tyler was able to do this for you and for that we are grateful! We may not have been able to get you into one of our vehicles this time Tara, but I hope you’ll think of us when you’re ready to purchase your next one! Thank you so much for your recommendations and for the time you took to write your review!

Very satisfied

I walked into this dealership not know what to expect. I knew that I wanted a car and I knew that I wanted a fair deal. My salesperson, Natasha Gonzalez put me at ease right away! She was patient, friendly and genuinely seemed to want the best for me. I was pleasantly surprised! All of the other staff members were super nice and helpful and made the whole process go very smoothly! I would highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Maria! Thank you for taking the time to tell us how we did! Natasha embodies the customer service focus Blasius Kia strives to instill in every member of our Sales Team. Being accommodating, patient, and welcoming is paramount because it results in the positive purchasing experience Natasha was able to deliver to you. We’re so glad you enjoyed your time at the Dealership Maria! Thank you for the kind words, your recommendations, and the opportunity to exceed your expectations!

Had a pretty positive sales experience, I liked my

Had a pretty positive sales experience, I liked my salesman and he was pretty honest and straightforward. However, I allowed myself to be talked into purchasing 2 optional warranties (my own fault, I should have known better as theses are almost always scams). One is for "free" oil changes, the other is for "free" tires. This dealership is about 30 minutes away from my home, and I was told by the finance manager that in order to utilize the oil change warranty, I would be able to go to a different Blasius dealer, like the one in my hometown. This turned out to be a 100% lie. When I pointed this out to the finance manager, I was told I should be able to cancel this optional warranty, due to dishonest sales tactics. However, after many calls and emails, the dealer eventually ignored me and this fell by the wayside. You also end up waiting almost 2 hours for an oil change, and this is with an appointment. The tire warranty is even worse... I had some wear on my front tires, so I was told by the service department that they would replace those 2 front tires for free using the optional warranty. I made an appointment, and waited well over 2 hours just to have the 2 tires put on. This is for an AWD vehicle, and when I got the car back, I was surprised to see that the 2 new tires did not match the ones currently on the vehicle. I don't know much about cars, but I know that having mismatched tires on an AWD vehicle is definitely not good. In addition to that, the new tires were slightly over inflated, and the 2 rear tires were way underinflated. Now my rear tires were already underinflated when I brought the car in, I have no doubt. But the fact that the service team, after having my car for almost 2.5 hours couldn't match up the tire pressure on all 4 tires, is shocking. On my way home from the dealer, my car was shaking pretty bad on the highway. This is a 1 year old car with 25k miles, and it had definitely never had that problem before. The worst part is, the "free" tire warranty, they charge you $75 per tire to install them... So in addition to the monthly fees added on to your loan, you have to pay $75 per tire... In other words, I paid way more for those 2 tires than I would have buying them from my local tire shop- and had I gone that route I have no doubt they could have handled getting the tire pressure correct, and in a lot less time than 2.5 hours. The fact that this dealership actively tries to scam all their customers by pushing these dishonest, scam warranties should give anyone pause. I would HIGHLY recommend purchasing your Kia elsewhere. In trying to bring this to the management's attention, I was largely ignored, and offered no solutions whatsoever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Greetings. We’re glad the sales portion of your experience was positive, but our Blasius Team wants to ensure that all of our customers are completely satisfied with their purchase experience. Our Maintenance for Life plan does require that the customer bring their vehicle to Blasius Kia to be serviced. If there was any breakdown on the part of our staff in communicating this to you however, we apologize. The tires in your Tires for Life Plan are free, but the customer does have to pay for the difference in price if they would like to use a different tire. There are a few reasons why a different brand of tire would have been used. For instance, the original tire could have been discontinued. Regardless, the brand of tire shouldn’t affect your vehicle’s drivability, AWD or not, as long as the size and specifications are consistent with those of the original tire. Our customer’s time is important to us, so it is absolutely a concern of ours that these services took longer to complete than we intended and we appreciate that you’ve brought your experience to our attention. The warranties we offer don’t fit every customer in every situation and it’s unfortunate they have not worked out for you. Be assured however that your concerns were heard.

Pleasant experince

They made buying a new car in this post Covid climate a great experience. We've purchased from another Blasius dealership 10 yrs. ago and had great experience then too. I would definitely recommend the Blasius team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello S.Talbot! The post Covid Climate has impacted the car buying experience in many ways. Nevertheless, our Blasius Team is all too eager to tackle the obstacles and deliver the vehicles our customers love! We’re so glad you enjoyed your time at the Dealership and thank you for your recommendations. Thank you for letting us know how we did S.Talbot!

Great service!

Great service! I purchased a car about a week ago and I really did receive great customer service. Rachel was the one who helped me out and she answered all of my questions and was really patient. She was able to get me out with my car that day even though it had gotten late and for that I am really appreciative. Would definitely recommend her and her team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Yari C! Our Blasius Team is always searching for ways to get our customers into the vehicles they love and I know Rachel appreciated the opportunity to accommodate you however she could in your vehicle purchase. Thank you for letting us know how she did and we did though, and thank you so much for your recommendations. It was a pleasure to serve you Yari C!

Great services

Great service! Really helpful on my first car purchase. Big shoutout to Zariah! She made the process so much easier for me than any other dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Jon! Thank you for taking the time to let us know how we did. We’re always looking for ways to make a vehicle purchase easy and fun and we’re thrilled to know Zariah was able to come through for you. Thank you for the shoutout and for choosing Blasius Kia for your first vehicle purchase!

Quality customer service

Mark deal was awesome answered all my questions and was truly a pleasure to deal with. We all know sometimes salesman can be over pushy. You aren’t going to get with mark. I will surely do business with them again. Joe b

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Joe! Our Blasius Team makes a concerted effort to put customer comfort first. We want you to love the experience you had at the dealership as much as the vehicle you purchased. We’re delighted that Mark helped make your vehicle purchase so enjoyable! Thank you Joe for your kind words and for letting us know how we did!

Very satisfied customer

I just recently bought a 2017 Ford Focus Electric from Blasius Kia. Jaime Butler could not have been more professional and helpful to me in the purchase process. I would recommend Jamie and Blasius to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Joseph and congratulations on your new car! Delivering a great purchasing experience to our customers is just as important to our Blasius Team as delivering a vehicle they love. We are thrilled to have been able to do this for you! Jamie and the whole team are grateful for your kind words and recommendations. Thank you for taking the time to let us know how we did!

buy your car here

just purchased my 1st new car-2023 kia forte lx. Christian Aguilar could not have been more helpful to me. He was very patient with all my questions & answered them. John Giansanti helped me thru the finance process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Greetings! Christian, John, and the whole Blasius Team are grateful to have played a role in your first new car purchase! Thank you for taking the time to tell us how we did. We're so glad we were able to make your experience was so positive! Thank you for choosing us and enjoy that new Forte!