Reviews
People are friendly i just wish they would fix my phones
People are friendly i just wish they would fix my phones up I've had this problem since I've had my jeep with car running along of time we can't use one of the phones plus I wish they would make my wife the number one cause I do the driving and she is handy caped and she likes to be on phone I wish somebody could fix it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great communication.
Great communication. Excellent service. Easy to schedule appointments. The experience has always been great and very welcoming.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're so glad to hear that you enjoyed our great communication, excellent service, and easy scheduling process. Providing a welcoming and seamless experience is always our goal. We look forward to seeing you again!
All the staff is so helpful and friendly.
All the staff is so helpful and friendly. Answered all my questions. The dealership is very clean and inviting
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that our staff was helpful and friendly, and that all your questions were answered. We're also glad you found the dealership clean and inviting. We look forward to serving you again!
Completely horrible.
Completely horrible. Left my truck out in the rain with the window down. Did not complete the job. And then they supposedly got my truck messed up with another one. And changed the oil without us knowing. And then they did not tell us they did it until we noticed the oil life had been reset. We received no paper work of an oil change. Lack of communication. We will never go back to this dealership for anything. And I tell everyone I know not to go there.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at adam.arredondo@drivechariot.com, and we'll ensure a better experience next time.
No pressure into buying, very helpful and quick, no
No pressure into buying, very helpful and quick, no hidden costs or prices. Would recommand
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're thrilled to hear you enjoyed our no-pressure, transparent, and efficient process. Your recommendation is greatly appreciated, and we’re here for you anytime you need us!
Everyone from start to finish was very helpful and kind.
Everyone from start to finish was very helpful and kind. They explained things to me and made the car buying process very easy! I will refer anyone I know who is needing to buy a car to academy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing feedback! We're so glad to hear that our team made the car-buying process easy and enjoyable for you. Your recommendation means so much to us, and we look forward to assisting anyone you refer to Academy. Enjoy your new car!
Very helpful with my transaction !
Very helpful with my transaction ! Worked very hard to help with the purchase of my jeep!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're delighted to hear that our team was helpful and worked hard to assist with your Jeep purchase. Enjoy your new ride, and let us know if you need anything in the future!
Jordan is fantastic to work with.
Jordan is fantastic to work with. Also the mechanics are very knowledgeable. Recommend this location over the nearby ones. Also very military friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We're thrilled to hear that Jordan provided such great service and that our knowledgeable mechanics impressed you. It means a lot that you recommend our location, and we’re proud to be military-friendly. We look forward to serving you again soon!
Service was completed as requested.
Service was completed as requested. We had a small issue but was immediately corrected.and completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear the service was completed as requested and that any issues were quickly resolved. Your satisfaction is important to us, and we appreciate the opportunity to assist you!
Answered every question, easy to work with.
Answered every question, easy to work with. Has been great on any follow up I’ve asked about
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad to hear that all your questions were answered and that the team has been easy to work with. Providing great follow-up support is important to us, and we appreciate your feedback. Let us know if you need anything else!