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Academy CDJR

(389 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (765) 280-1940 (765) 280-1940
Used (833) 442-6839 (833) 442-6839
Service (833) 422-9369 (833) 422-9369

Reviews

(389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Academy CDJR from DealerRater.

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Did not listen to the issue of the truck when I dropped

Did not listen to the issue of the truck when I dropped it off. Called me 5 hrs later saying they fixed my tire when I said zero wrong about the tire from the beginning. Paid 200$ for nothing to get fixed. Great day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at adam.arredondo@drivechariot.com, and we'll ensure a better experience next time.

I came in close to closing time and Jordanstayed to take

I came in close to closing time and Jordanstayed to take care of me . Ran my jeep Through the car wash?. I will be coming back . Thank you John !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad Jordan went the extra mile to take care of you, even close to closing time. It's great to hear your Jeep got a wash too! We look forward to seeing you again. Thank you for choosing Academy!

Very good they are kind Kurtyous they let you know what

Very good they are kind Kurtyous they let you know what is going on an how. Much it will cost you up front

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're glad to hear you appreciated our courteous service and transparent communication. It's always our goal to keep you informed and provide a great experience. We look forward to assisting you again!

Jordan did a great job of explaining my options and the

Jordan did a great job of explaining my options and the charges for each setup

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're happy to hear that Jordan took the time to clearly explain your options and associated charges. Providing clarity and great service is what we strive for. We appreciate your business and look forward to assisting you again!

Jordon greeted me with a smile, very professional and was

Jordon greeted me with a smile, very professional and was very informative throughout my vehicle being serviced! Great customer service!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Jordan provided professional, friendly, and informative service throughout your visit. Great customer service is our priority, and we appreciate your kind words. We look forward to seeing you again!

Jordan did a fantastic job and went above and beyond to

Jordan did a fantastic job and went above and beyond to assist me, I was in and out quickly for a nice surprise

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're delighted to hear that Jordan went above and beyond to assist you and made your visit quick and efficient. It's always great to provide a pleasant surprise for our customers. We look forward to serving you again!

Best Dealership in the state of Indiana!

Best Dealership in the state of Indiana!! Jordan 🇯🇴 Russell did an amazing job and he’s extremely professional and very friendly and customer driven!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're honored to be called the best dealership in Indiana, and we're thrilled to hear that Jordan provided such exceptional service. His professionalism, friendliness, and customer-focused approach truly make a difference. We look forward to serving you again!

No trouble making an appointment.

No trouble making an appointment. Advisor kept me updated on status of my vehicle and the pricing. Very clean facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad to hear that scheduling an appointment was easy and that your advisor kept you updated on your vehicle's status and pricing. It's also great to know you appreciated our clean facility. We look forward to serving you again!

As I told Jordan, his customer service is absolutely

As I told Jordan, his customer service is absolutely excellent. Acadamy is top-notch when compared to button motors. I really appreciate his customer service. And my goal is to give Acadamy all of my business going forward. Thank you, and God bless you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your heartfelt feedback! We’re thrilled to hear that Jordan’s exceptional customer service made such a positive impression on you. Your trust and commitment to giving Academy your business mean the world to us. We look forward to serving you again in the future. Thank you, and God bless you too!

THE DEALER SHIP IS VERY PROFESSIONAL & MAINTAINED VERY

THE DEALER SHIP IS VERY PROFESSIONAL & MAINTAINED VERY WELL,THE STAFF MEMBERS ARE VERY RESPECTFUL...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re glad to hear that you found our dealership professional, well-maintained, and that our staff was respectful. We strive to provide a great experience for every customer, and we appreciate your feedback. We look forward to serving you again!