Reviews
My tires were not inflated nor my oil life wasn’t reset.
My tires were not inflated nor my oil life wasn’t reset. Besides that good service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
My tires were not inflated nor my oil life wasn’t reset. Besides that good service.
Thank you for your feedback, and we’re glad to hear you had a positive experience overall. However, we apologize for the oversight regarding your tire inflation and the oil life reset. These are important parts of our service, and we’ll ensure our team is more thorough in the future. We appreciate your business and would love the opportunity to make it right next time. Thank you again for bringing this to our attention!
Very nice and easy to deal with.
Very nice and easy to deal with. Everyone was very helpful and the service was done quickly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
Great service and very well taken care of.
Great service and very well taken care of. great quality of work as well thank you jordan for your help
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
I have always had a great experience at Academy.
I have always had a great experience at Academy. They are quick to respond, quick to schedule, and always quick to service. It's always a pleasant experience, beginning to end. They take care of the needs without up-selling and that to me is a sign of respect and value!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
My service appointment was quick and Haley greeted me
My service appointment was quick and Haley greeted me with a smile up one arrival she’s great!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
Car was dropped off for a detail, oil change, tire
Car was dropped off for a detail, oil change, tire rotation and faulty seat check. Tires were not rotated, confirmed by the spare tire still on the front drivers side. No detail was done- there is straw in the back and the front is dirty. The seat was noted to be fine but it is clearly missing padding on the outer edge of the drivers seat, which was even acknowledged by the salesman who sold it to me there. I drive 2 hours to pick up after hours so I was unable to talk to anyone there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, and we apologize for the issues you experienced with your service. It’s clear that we did not meet your expectations, and we’re truly sorry for the oversight on the tire rotation, the detailing, and the seat condition. We understand the frustration of making a long drive only to find these issues unresolved. We’ll be reviewing this with our team to ensure better attention to detail moving forward. If you’d like, please contact us directly so we can make things right and address the concerns with your seat and other services. We appreciate your patience and hope to regain your trust.
Hwithelpful to my family with our car issue so we had a
Hwithelpful to my family with our car issue so we had a usable vehicle to use
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
It was a pleasure working with Abanoub, and I would
It was a pleasure working with Abanoub, and I would gladly do it again. Much thanks!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
My wife and I drove to the dealership 90 minutes away
My wife and I drove to the dealership 90 minutes away from our home after speaking with them on the phone. We arrived close to time for the dealership to close. We ultimately made a deal and went home with a new durango. Everyone was nice and courteous and stayed late to finish up all the financing and paperwork. Thank you to all of you for staying after hours to make it all happen!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
Every employee I dealt with.
Every employee I dealt with. Or talked to. Was really friendly and helpful. I would recommend the dealership to anyone that ask for advice on looking for a dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!