Reviews
Easy to schedule the service.
Easy to schedule the service. Quick turnaround on service. Nice waiting room. Pleasant experience in general.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
Haven't had any problems or complaints.
Haven't had any problems or complaints. Oil change and tire rotation was great a few days ago.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
The best customer experience!
The best customer experience! Q listened to our needs, took the time to work with us, he made sure we were satisfied with our purchase. Victor was great to work with as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
Dealership was easy to get to.
Dealership was easy to get to. Seemed to have good inventory. Just went in for oil change.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to hear you had a good experience with us. Please let us know if there is anything we can do better to earn a 5 star!
No communication, told me 3 different times they would
No communication, told me 3 different times they would call back, never did. After replacing my headlight lamps, now my headlights and brights are out of line. One points to the left the other points down. Very dissatisfied with this dealership. Will not go back.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, and we sincerely apologize for the communication issues and the concerns with your headlights. It's clear we did not meet your expectations, and we’re sorry for the inconvenience caused by the lack of follow-up and the misalignment of your headlight lamps. This is not the level of service we aim to provide, and we’ll review our processes to improve communication and ensure repairs are done right the first time. We understand your frustration and respect your decision, but if you change your mind, we’d be happy to address these issues for you. Thank you again for your feedback.
I had a great experience at Academy!
I had a great experience at Academy! JP Pena has gone above and beyond during and after the sale!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
Both gentlemen were extremely quick and efficient.
Both gentlemen were extremely quick and efficient. Both were very polite and provided profession service. I would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
Everyone at the dealership went out of their way to make
Everyone at the dealership went out of their way to make sure I was satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
A very welcoming, and accommodating group.
A very welcoming, and accommodating group. I was very satisfied with their knowledge, and service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
The service department is always prompt and courteous.
The service department is always prompt and courteous. ready for whatever is needed . the waiting area is clean and comfortable. Sales is willing to help with the purchase of your vehicle.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!