Reviews
Terrible service department can’t get straight answer’s
Terrible service department can’t get straight answer’s from managers about status of car very disappointing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to read about your experience with our service department, Mike. We aim for clear and timely communication, so it's disappointing that we didn't meet those expectations this time around. If you'd like to discuss the matter further or have any other concerns, please don't hesitate to reach out directly. Thank you, Rick Worst - Service Manager - richard.worst@schomp.com
my car has been there since the 12th of December and no answer to when it will be fixed. no loaners and no ETA as to when the parts might be available so i guess it will be months before i get my vehicle back. great job guys makes me want to never come back. ashley has kept in touch but nothing on when the car might get fixed
We felt very well cared for at the dealership.
We felt very well cared for at the dealership. Large selection of cars. Was happy with experience. Alex was great! He took time and was great at sharing all the information we asked about.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know you had a positive experience at Schomp Ford and found our selection of cars satisfactory. It's great that Alex was able to assist effectively! Thanks for sharing your feedback with us.
It was an easy and transparent process to review and
It was an easy and transparent process to review and purchase the car. Financing was easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scott, thank you for choosing Schomp Ford for your new ride! We love to hear your purchasing experience was a breeze. Drive safely!
Most simplified process of purchasing a vehicle from out
Most simplified process of purchasing a vehicle from out of state that I’ve ever had. Professional staff, simplified process, and clear pricing. No gimmicks, no games. Give Lannah a promotion!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian, we're delighted to know that your out-of-state purchase with Schomp Ford was a smooth one! We'll be sure to pass on the kudos to Lannah. Thanks for choosing us and enjoy your new vehicle!
Very helpful and friendly staff.
Very helpful and friendly staff. They made the car buying process quick and very easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
There is nothing we love more than a five-star review! Thanks for choosing Schomp Ford for your most recent vehicle. Enjoy the ride!
It was a smooth process to purchase, didn't feel
It was a smooth process to purchase, didn't feel pressured and just got the deal done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad you had a smooth buying experience with the Schomp Ford team! Thank you for the five-star review and congrats on your new ride. Safe travels!
My buying experience with Schomp Ford was beyond
My buying experience with Schomp Ford was beyond incredible! Travis the GM, Kiersten the GSM and Devon my Salesman were incredibly hospitable. They made sure I knew what was going on and that I was comfortable through the entire buying process. They saved where they could and made this a perfect buying experience. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that our team at Schomp Ford made your buying experience comfortable and enjoyable. We always aim for transparency and customer satisfaction, so it's great to see we hit the mark with you! Thanks for recommending us - enjoy your new ride!
Michael was wonderful to deal with.
Michael was wonderful to deal with. You need to experience painless. We greatly appreciate him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Schomp Ford for your service needs! We'll make sure your kudos reach Michael. See you next time!
Friendly atmosphere with employees that are engaging and
Friendly atmosphere with employees that are engaging and not pushy , The dealership was clean and welcoming.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey there! We're glad to know you found our team at Schomp Ford friendly and engaging. Thanks for noticing the cleanliness of our dealership too - we aim to make it a welcoming space for all customers.
Fred Wucherphennig was an absolute ace to work with.
Fred Wucherphennig was an absolute ace to work with. Thru looking at different cars on 3 separate test drives he helped finish it all and get me into the car I love. No drama all easy. We highly recommend both Fred and Schomp Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James, it's great to know that Fred and our team at Schomp Ford were able to assist you in finding the perfect car. We appreciate your recommendation! Enjoy your new ride!