Reviews
Start to finish dishonest.
Start to finish dishonest. $75k brand new f150 platinum purchase with dealer warranty and extras. Pushed the known flawed qi wireless charging system to a we owe you to fix and then blamed my brand new iPhone as being incompatible with ford - refused to fix as first service upon purchase. We owe u tannou cover damaged from this dealer on install. Tinted windows from dealer had to be redone because outsourced shop installed with massive bubbling. Dealer fixed as part of the purchase agreement (shocking) and now passenger side door/dash rattles loudly. Service dept lies as says they cannot hear it. Service dept is incompetent and treats premium customer poorly. Avoid this dealer.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I am very sorry to hear you are upset with your experience and that we've left a dishonest impression. It's important for us that our customers feel valued and satisfied with their purchases, so it's disappointing to learn we've fallen short of this expectation in your case. We would like the opportunity to address these issues directly and work towards a resolution - please reach out at your earliest convenience. Thank you, Rick Worst - Service Manager - richard.worst@schomp.com
Adam spent a lot of time answering all our questions.
Adam spent a lot of time answering all our questions. He was very professional and trust worthy. We appreciate no dealer delivery fees and great financing options. A great overall experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dickinson, we're glad to know that Adam was able to assist you with all your questions and provide a professional experience at Schomp Ford. We always aim for transparency in our pricing and financing options, so it's great to see this appreciated! Thanks for the review!
Lannah was very efficient and addressed concerns we had
Lannah was very efficient and addressed concerns we had with the vehicle we were interested in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's always our pleasure to assist you! Thanks for highlighting Lannah's efficient, expert service and for choosing Schomp Ford above the rest. Let us know if our team can answer any additional questions that arise - we'd love to help you find a car you love!
Worked with me to get the deal I needed.
Worked with me to get the deal I needed. It was a good experience for me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5-star review of Schomp Ford! We hope to see you again at Schomp Ford!
Good service, good customer service.
Good service, good customer service. Will buy from them again. Aidan made process easy thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear that Aidan made the purchasing process easy. We look forward to working with you again here at Schomp Ford.
Very friendly and efficient!
Very friendly and efficient! Answered all our questions that we had. Everyone was very accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Krystal, we're glad to know our team at Schomp Ford was able to provide you with a friendly and efficient sales experience. Thanks for the positive feedback! ENjoy your new ride!
Easy, timely and professional.
Easy, timely and professional. Customer service was excellent. They were able to meet my needs and even when we hit a minor bump, they found solutions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know that our team provided you with excellent and responsive service. Customer satisfaction is always our top priority at Schomp Ford. Thanks for sharing your experience with us!
Lannah Dolan is the best car saleman/sale lady I have
Lannah Dolan is the best car saleman/sale lady I have ever met in my 45 yrs of owning cars, I will never do dealings with any other person again unless it is with her. She is the best there is.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tony, we're delighted to know that Lannah provided you with such a standout experience at Schomp Ford. We'll be sure to pass along your high praise! Thanks for choosing us and see you next time!
The employee was friendly, and try to answer all or
The employee was friendly, and try to answer all or questions also he was making sure the we understood everything
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know our team at Schomp Ford was able to provide you with friendly and informative service. Thanks for sharing your experience!
Micah was awesome to work with!
Micah was awesome to work with! He was knowledgeable, professional and very personable. He worked until he found me the perfect car to buy for my son. And he was very patient with me even though he probably felt like I was stalking him! It was a no stress experience from start to finish. I’m a Schomp repeat customer already. And next time I need a car, I will definitely go to Micah! He was a joy to work with. Schomp is lucky to have him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know that Micah was able to assist you in finding the perfect car for your son! It's great hearing about our team providing a stress-free experience. We appreciate your continued support of Schomp Ford and look forward to assisting with any future needs!