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Matthews Kia of Clay

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (385 reviews)
Visit Matthews Kia of Clay
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (315) 641-7609 (315) 641-7609
Used (315) 641-7654 (315) 641-7654
Service (315) 409-7168 (315) 409-7168

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Clay from DealerRater.

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Great Customer Service

The Fast and Friendly Service was great. No back and forth negotiating for hours. Straight to the point and got the deal done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Louis, thank you so much for the 5-star review! We're very glad to hear you had a good experience with us. If you need anything else, feel free to let us know. Sincerely, Dave Perry - General Manager

Great sales rep Downtown Moe Brown!!!

I liked the fact that it was very easy and welcoming to talk with your sales rep Moe Brown. He was very nice and friendly. He showed me different vehicles and answered all and any questions I had about them. Moe was not pushy, like a typical sales person. He has a very welcoming smile and great personality. I can easily say that because of Moe, this is the best car buying experience I've had. Downtown Moe Brown is the best sales person ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

What an enjoyable review to read! It is reassuring to know that Moe provided you with a hassle-free and welcoming shopping experience. Fuccillo Kia of Clay's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear that you left our dealership feeling confident about your purchase. Don't hesitate to call or stop in if you should have any additional questions or concerns. Sincerely, Dave Perry - General Manager

2014 Kia lease

no pressure, no games, real numbers and facts about leasing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Req, It's always great to hear from our customers and we're glad you were pleased with your visit. Thank you for choosing Fuccillo Kia of Clay for your vehicle needs. Sincerely, Dave Perry - General Manager

Awesome Service

Our sales representative, Bryan Ortiz, was extremely knowledgeable and helpful. He put us in a new vehicle that we love with the terms that we needed. Thank you Bryan!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good sales people fantastic facility

Brandon and dave were good sales reps I was tough but they were toughfer,We all walked away satisfied,This was my 5th car purchased from fuciillo, and it won,t be my last with personel like them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Fantastic experience

Brandon really came through for us. After a less-than-satisfactory experience at another dealership, he proved to us that buying a car, while complicated, can be enjoyable. He was able to put my fiance in a car she loves. That's what matters most.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Salesman was very knowledgeable about the product and took time to explain everything in detail about the car model we were interested in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Always happy to have a Satisfied customer : )

Purchased a new Kia Sportage

The purchase went smooth and there was no BS haggling back and forth on a price for my trade- it was fair. The salesman was knowledgeable explained the lease (first time we leased) and answered all our other questions. The whole experience was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the stellar review Thomas!!! Glad we were able to give you a 5 Star experience!!

Great Sales Staff and Service Dept!!

Great sales staff! Mickey was very helpful and got us the cars we wanted!! Thanks to Justin for setting us up with him!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Glad Justin was able to set you up with a great salesman Christy! If there is anything else you need from us don't hesitate to call!

Good place to shop

Seems okay. Went with a friend who was looking to buy. Like the Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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