Reviews
Write a reviewGreat service, Nice people
I got to trade in my car in and I owed a little on it and I didn't think I could it
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nothing is ever impossible at Fuccillo Kia of Clay Tracy! Happy to hear we were able to meet and exceed expectations.
Great service and very professional
Our intention was to check out the Kia Sorento and then go to other dealerships to check out their cars. We test drove the Sorento, my husband liked it, and we leased it! Our salesman was the absolute best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the 5 Star review Marion!! I'm pleased to hear that we did enough to find you the perfect Sorento!! Car buying can be a very frustrating process, happy to hear you checked out the right Dealership first ; )
Great service, clean facilities
Mike personally took charge and alerted me to a dirty air filter in my car. He also had my car washed after the oil change. The young lady at the check-out was also friendly and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Lawrence!! Mike is a great part of our service team and we're pleased to hear that he did a great job on checking over the ENTIRE vehicle during the Multi-Point Inspection. We are very happy to have you as our service customer!
Great service, and sales people!
Everyone was knowledgeable, and concerned with my needs, making sure I purchased exactly what I wanted. I've never purchased from a dealership that took so much time to follow up after the purchase was made.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rebecca, we take great pride in making our customers know that we don't forget about them after they've purchased the vehicle. Thank you very much for a great review and we look forward to helping you with all your automotive needs in the future!
Friendly service, go out of there way to help you,
I have purchased 2 Kia's in the past there at Fuccillo Kia in Clay, and never had any problems with the vehicles or the people. Everyone there that I have dealt with were very nice and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for being a repeat customer Karen. We pride ourselves on great service before and after the sale, and we are pleased to hear that we are worthy of multiple purchases from a great customer like yourself! Thanks again : )
Excellent service
The Salesman and sales manager were wonderful to me. Made me feel like I was their priority and that they genuinely care about me as a person, not just to sell me a vehicle. Customer service is very, very important. These guys are top notch!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Julia! Customer service IS very important to Fuccillo Kia of Clay, and we're very pleased to hear about your experience with us!
Excellent Salesman
Our salesman, Chris Torrese is what we liked the most. He was very helpful and knowledgable but NOT pushy! We explained what we wanted in a vehicle and he found it. We expalined where we wanted our payment and he made it happen with different options. This by far was the easiest and fastest expierence in buying a new vehicle! I went home that night and put on my facebook page what dealership to go to and what salesman to see!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I'm sure Chris will appreciate the Facebook post, Janet! Please be sure to say hello to Chris when you stop in for Service!
clean and friendly
i liked hearing about how important the service to the customer is. I feel that is very very important. I didn't feel that once i drove the car away i would be forgotten and that future times i would be coming in for service that the service to me would be important to fuccillo. That makes me happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We want to give our customers the best service before AND after the sale, Dawn. We are here for you for the life of your vehicle, or whenever you want to upgrade!
no pressure,friendly, go buy a car now from SAL
all your people are great.Everyone trys to help. Sal Brancassio was the best. we will always be customers and recconmend you to all our friends as in the past.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Dennis, Sal is one of our most referred Salesmen. His customers love him and he takes care of everyone! Thanks for the stellar review!
great service
The sales rep was a big part of decision to buy the vehical. polite and full of information on the soul we bought. Thanks again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No problem Steven, if you need anything else give us a shout.