Reviews
Write a reviewGreat sales
Our salesman, Tim Jacks, was great. He answered all of our questions with patience. He even went so far as to pull my new car up for me because it was pouring out and I had my three year old niece with me. The finance manager was also great. She worked to get us into the payment range we wanted to be in and was able to get us good rates.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Knowledge and enthusiastic
Tory was knowledgeable and was very enthusiastic about showing me a variety of Kia's. It was a pleasure to deal with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Donna. Thank you for the 5 Star review for our salesman Tory. He's been a great asset to our Dealership and we're very pleased to hear he met all your expectations : )
Great service and waiting time was good
Your service department is clean and waiting room great by reading newpaper and having a soft drink when waiting for car get done in a hour. Service tech. came out let me know what was done and that is a big +.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the awesome review John. Our Service Dept takes great pride in our customer satisfaction and we're happy to have you as part of the Fuccillo Family!
Service
We were able to take home the exact vehicle that we wanted, the employees were wonderful (Dave Perry, Terry Glover and Kevin).
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, We appreciate you stellar 5 Star review, and I'll be sure to let Kevin and Tory know how pleased you were!
Great sales team, especially Kevin Boutwell
Kevin Boutwell, was excellent again. This is our second Kia we purchased from Kevin, and soon my son will be getting a car there, and our first lease is up in 11 months. Hope to do business again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Robert. Kevin was extremely pleased to see you again, and looks forward to assisting you and your family in the future!
Best place in the area to purchase a car
everyone worked hard to get us the car we wanted and also got great terms as well. Billy Fuccillo is an asset to the business world. Everyone at your dealership works very hard for all of your customers. It does not go unnoticed. Good luck in the future and hope you are in business for many years to come!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Bernie, we're a very team oriented dealership and i'm pleased to see that it makes a difference. Anything you need in the future please come see us!
Great service
All the time the salesman (sal) took with me even though it was difficult to get the right financing for me. He didn't give up and worked out the best deal for my situation. He made me feel like I was his only priority.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rebecca, Sal never gives up on his customers and we're happy to hear you enjoyed the experience! If there is anything us, or Sal can do for you please don't hesitate to call!
Very Clean, friendly atmosphere.....
Very Clean, friendly atmosphere, TV's/Music on, beautiful lounging area with up to date magazines, and comfortable chairs, a special drawing, a chocolate Pizza given when a car is bought by a manager, kindness, drinks, popcorn, clean bathrooms. I'd definitely come back there again and again! Everyone was great!! I felt like a part of a large family.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is probably the nicest review we've gotten all year, Dianne!! We're extremely please to hear of your incredible experience and are happy to have you in the Fuccillo Family!
Great salesperson
It was a good experience. We thought we might look for awhile, but it ended up being the only place we looked. No one ever likes the car buying experience, and we dreaded it, but Sherii made it pleasant. She understood our needs, parameters and stressors. She was very easy to work with. The main reason we settled on the car we bought and Fucillo is that we were allowed to take it overnight. It helped us be much more comfortable with a decision we were hedging on. You are fortunate to have Sherii on your sales team. Dave and Kelly were fine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian, we here at Fuccillo Kia are always there for the customer and will do whatever we need for them to feel comfortable during the buying process. Sherii has been with the Fuccillo group for a very long time and is one of the best we have on staff. If there is ANYTHING we can help you with in the future do not hesitate to reach out! I'll pass along the review to Sherii!
Happy to do business with these people!
A great staff! The salesman I worked with (Sal) was very informative. He showed me which vehicle I should get baised on my needs. He was'nt just trying to up sell me. All of my questions at the time were answered, and we made a deal quickly and painlessly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hey Christopher, I appreciate you sharing your awesome experience on cars.com. Sal has been with the company for quite some time and is one of the best we have! I'm happy to hear he's got another satisfied customer.