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Matthews Kia of Clay

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (385 reviews)
Visit Matthews Kia of Clay
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (315) 641-7609 (315) 641-7609
Used (315) 641-7654 (315) 641-7654
Service (315) 409-7168 (315) 409-7168

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Clay from DealerRater.

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friendly service

The sales people were so nice to my three young children making me feel a little more comfortable being there for 6 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

No problem Samantha, I'm glad we were able to make the process as stress free as possible.

Cannot get service better then this!

Sherii was BEYOND AWESOME& went out of her way when selling to us.She took what was a very stressful situation(our son totaling my vehicle)& made things easier on us both.She really took the time to make us all comfortable,answer many questions,and just spend time with us making sure we got what we wanted.She really made getting a "new" vehicle very simple.She also included our very patient 5 year old in the whole process too.We forgot her balloons& Sherii called to say "Come on in anytime& pick them up".Very personal& she made our little girl's day :-)Beyond 5 star service the WHOLE time!Thanks Sherii for bringing us some light during a dark time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Christina! Sherii is known for her willingness to go above and beyond for her customers!

speedy service

I came in for a oil change and it was quick , didn't have to wait long. Also had problems with my temperature reading and they fixed that as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

No problem Mike! We appreciate your stellar review of our Service Dept!

Great place to buy a car

Salesman was kind and courteous, finance and sales managers were very helpful, and I got just what I wanted for the price that was fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Travis, Your Salesman loved working with you!

Great service and very welcoming

Everyone was very friendly and Travis was patient. Felix made me feel very comfortable thru the financial process, all around good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Jamie! I'll be sure to pass along the review to Travis and Felix : )

wonderful car buying experince

This was the second Kia Soul we bought at your dealership. We really enjoy working with your staff as they are knowledgable, and kind. Specifically we have worked with Felix Ramos and Nick the sales manager. They are a big part of the reason we continue to come back. Thank you for yet another car buying experince.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Felix is the best isn't he Kathryn!! Glad we could get you into a new Soul!

Professional and Honest

Brad and Scotty Rose were very helpful and patient with me. Brad went the extra mile to make sure I got what I wanted and could afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate it, Michael. Glad we were able to get you the Xterra you wanted!! Let us know when you need anything in the future!

Great Service!

Called same day for a must needed oil change and was able to get in and out as promised! Great Job guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Carl, You're the best!

great treament nice frendly people

thanks for lunch guys enjoyed it very much really good of you to treat people so good. great dealing with you all thanks everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

No problem, Michael! Let us know if there's anything else we can help with in the future!

Fuccillo is the way to go

The patience that our salesman Tim Jacks had with us. He took his time and made sure we were happy with our purchase. He definately went above and beyond to pull us through. Kudos to an awesome team of people. I still didn't get to meet Billy Sr. though :) One day I will get to meet him in person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's what Tim does, Shannon! Who needs to meet Billy when you can visit Tim Jacks whenever you want!