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Matthews Kia of Clay

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (385 reviews)
Visit Matthews Kia of Clay
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (315) 641-7609 (315) 641-7609
Used (315) 641-7654 (315) 641-7654
Service (315) 409-7168 (315) 409-7168

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Clay from DealerRater.

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We just had a lot of fun!

Pleasant, fun rewarding. The people working there (Mike & Chris) are knowledgeable & friendly.They made the experience pleasant and easy. I will tell my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

Tim Jacks was a excellent sales rep.He was very knowledgeable regarding the Kia Soul and answered all our questions in a timely manner. He was also very courteous and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!!

Mr. Ed Lake was friendly and easy to talk to. No high pressure sales tactics was great. Good job Ed!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Quality Service at a clean Facility

They are always ready for me when I arrive for my appointment and greet me as a friend. I know I can schedule other tasks to do while in the area as it is never more than 1 hour spent there and usually less. They have a nice, clean waiting area (with good coffee).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great sales person Chris Clemons!

Our Salesman Chris Clemons was energetic, polite and personable. He is a great asset to Fuccillo KIA. Chris was the reason our long wait seemed bearable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great place awesome people

I'm very happy with my new truck also my sales person Chris is always great that's why I keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service!

service great! sales like any other dealership. waiting area comfortable but not fancy and with good coffee, popcorn and a cooler with a few chooses of cold drinks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Sales personal, and overall environment

Polite and knowledgeable sales rep, friendly, mannerable, attractive decor, clean faculties , consider my needs and was able to direct me to a vehicle, that met my needs and financial concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent severice

The one on one and the fact that they make u feel like a friend instead of a buyer. No matter what questions u have they r there and answer anything big or small. I also like the fact he showed me around the place and introduce me to the severice guys and if I needed anything for my car they could order it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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fast service friendly employees

THE SERVICE MANAGER WAS VERRY NICE..HE EXPLAINED WHAT THEY NEEDED TO DO.AND MY CAR WAS READY WITHIN THE TIME FRAME HE PROMISED

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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