Reviews
They are vary friendly and they gave me good service
They are vary friendly and they gave me good service within time and its location is easy to access.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear about your positive experience with us. Our team works hard to provide excellent service and convenience to all our customers. We appreciate your support!
I feel as though I was treated very fairly.
I feel as though I was treated very fairly. My concerns were addressed very well, and they have become my go to dealership with regards to my Genesis.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing us as your go-to Genesis dealership! We're thrilled to hear that your concerns were addressed to your satisfaction. We look forward to continuing to provide you with excellent service in the future.
Great service by all sales and management I am extremely
Great service by all sales and management I am extremely pleased and happy with my customer experience
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear you had a great experience with our team. Enjoy your new ride, and please don't hesitate to reach out if you need anything in the future.
I enjoyed working with Isaac.
I enjoyed working with Isaac. He is easy to talk to and knows the car inside and out.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear about your positive experience with Isaac. We'll be sure to pass along your feedback.
Ernesto and finance dept provided great service and were
Ernesto and finance dept provided great service and were attentive to our needs. Excellent follow up was conducted after I purchased to ensure all went well. I will always be a customer of Norm Reeves.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear about your positive experience with Ernesto and our finance team. We're committed to providing exceptional service and look forward to serving you again in the future.
Immediate service, no pressure, easy contracting process.
Immediate service, no pressure, easy contracting process. Wonderful experience test driving all the different models so I could make a decision. After I purchased, the training on all the features was fantastic.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing our dealership! We're thrilled to hear you had a wonderful experience with our team and enjoyed your test drives. We're here to help with any questions you have about your new vehicle's features. Safe travels!
The entire team was amazing, I would recommendthem to
The entire team was amazing, I would recommendthem to anyone. Very fast and knew what I wanted. .
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that our team provided you with a fast and knowledgeable experience. We appreciate your recommendation and look forward to serving you again in the future!
Car is nice, but they shorted us the spare tire kit.
Car is nice, but they shorted us the spare tire kit. It would have been nice if they had informed us that it wasn't there. But that's not how it worked out and they refuse to put one in.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We apologize for the inconvenience you experienced. If you would like to discuss this matter further please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.
Knowledgeable and courteous staff, great service.
Knowledgeable and courteous staff, great service. I had a great experience and I will recommend the place to my friends.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad to hear that your service visit went so well for your car, Stalag1Sa! I appreciate the recommendation to your friends and look forward to helping you in the future. Bill Stephens, General Manager
Would no negotiate on price.
Would no negotiate on price. Saidd I was getting a great price, but I wasn't.
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Henderson mar, I'm disappointed to hear about your dissatisfaction when you were negotiating the price of your vehicle. Since I value you as a customer, I'd like you to please reach out to me, Bill Stephens, General Manager, 562-405-3505, to discuss the price in more detail and resolve any outstanding issues. Thank you!